Member Assist Cart Attendant

Sam's Club; Oklahoma City (OK); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision, and dental

401(k) and company-paid life insurance

Paid time off and parental leave

Company discounts

Job summary

A leading retail company in Oklahoma City is looking for a part-time Cart Attendant. You will be responsible for enhancing the customer experience by assisting members in the parking lot, ensuring carts are available, and providing excellent service. This entry-level role requires a focus on member satisfaction and the ability to thrive in a fast-paced environment. Benefits include health coverage and education support.

Qualifications

• Ability to stand for long periods while assisting members quickly and accurately.

Responsibilities

• Ensure club pickup orders are filled and members are informed of delays or unavailable products.
• Maintain facility safety through regular sweeps and reporting unsafe situations.
• Assist members with purchasing decisions and manage payments according to policies.
• Maintain cleanliness in the parking lot and member areas.

Skills

Thriving in fast-paced environments

Multi-tasking

Member satisfaction focus

Problem-solving

Job description

Base Pay Range

$16.00/hr – $23.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases and ensuring there are carts ready and available. You will also assist our members with loading their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Desired Qualities

• You thrive in fast-paced environments
• Multi‑tasker at heart
• Keep member satisfaction as your top priority
• Can stand for long periods of time while assisting members quickly and accurately
• Problem‑solver who tackles obstacles head‑on to ensure each task is completed with excellence

Impact

• Maintaining a positive attitude by smiling, greeting, and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area

Responsibilities

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Benefits

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. The amount received depends on job classification and length of employment and meets or exceeds applicable paid sick leave laws.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Location

4101 North May Avenue, Oklahoma City, OK 73112-0000, United States of America

Employment Type

Part‑time

Seniority Level

Entry level

Job Function

Management and Manufacturing

Industry

Retail

Policy

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.