Member Assist Cart Attendant

Sam's Club

Lebanon (TN)

On-site

USD 23,419 - 34,440

Full time

14 days+

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Benefits offered by this job

Health benefits including medical, vision, and dental
401(k) and stock purchase plan
Paid time off (PTO) benefits

Job summary

A retail membership club in Lebanon, Tennessee is seeking a Cart Attendant to enhance the member shopping experience. Responsibilities include maintaining a clean parking lot, assisting with purchases, and ensuring cart availability. Ideal candidates thrive in fast-paced environments and prioritize customer satisfaction. Join a team dedicated to creating a positive atmosphere and take pride in your contributions. Competitive hourly wage between $17.00 to $25.00, along with comprehensive benefits, including health coverage and paid time off.

Qualifications

  • Ability to thrive in fast-paced environments.
  • Can stand for long periods while assisting members.
  • Exemplary customer service and member satisfaction focus.

Responsibilities

  • Ensure cleanliness of the parking lot.
  • Assist members with their purchases.
  • Maintain availability of carts and flatbeds.

Skills

Multi-tasking
Positive member interaction
Problem-solving skills

Job description

Position Summary: We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot, helping members with their purchases, and ensuring there are carts ready and available. You will also assist members in loading their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

You will sweep us off our feet if:
  • You thrive in fast‑paced environments
  • You’re a multi‑tasker at heart
  • You keep member satisfaction as your top priority
  • You can stand for long periods of time while assisting members quickly and accurately
  • You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence
You will make an impact by:
  • Maintaining a positive attitude by smiling, greeting and thanking members
  • Providing exceptional customer service to members across the club as needed, answering any questions they may have
  • Maintaining a clean, neat, and member‑ready area

The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club. Apply now!

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

What you’ll do
  • Maintain safety of facility according to company policies and procedures by conducting safety sweeps, following procedures for handling merchandise and correcting and reporting unsafe situations to facility management
  • Provide member service by acknowledging the member and identifying member needs, assisting members in resolving member issues and concerns, promoting the company’s products and services, organizing and maintaining availability of carts and flatbeds, assisting members with transporting items using cart retrieval equipment according to company policies and procedures, and maintaining parking lot cleanliness
  • Complete work assignments and priorities by using policies, data and resources; collaborating with managers, coworkers, customers and other business partners; identifying priorities, deadlines and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change difficulties and feedback
  • Comply with company policies, procedures and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices
  • Proactively identify members who need help, actively engage them and assist them; properly maintain equipment and ensure products are organized and stocked in correct ways and promptly fix any problems
  • Respect the Individual: Embrace differences in people, cultures, ideas and experiences; create a workplace where associates feel seen, supported and connected through a culture of belonging; create opportunities for all associates to thrive and perform; help attract the best talent
  • Respect the Individual: Work as a team, build strong and trusting relationships, communicate with impact, energy and positivity to motivate and influence
  • Respect the Individual: Strengthen the team by helping develop and mentor others, recognize others’ contributions and accomplishments
  • Act with Integrity: Maintain and promote the highest standards of integrity, ethics and compliance; model the Walmart values to support and foster our culture; hold oneself and others accountable; support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us
  • Act with Integrity: Act in a self‑less manner and be consistently humble, self‑aware, honest, fair and transparent
  • Serve our Customers and Members: Deliver results while putting the customer first
  • Serve our Customers and Members: Make decisions based on reliable information, balance short and long‑term priorities, and consider how own work impacts the team’s ability to deliver on our purpose for all stakeholders
  • Strive for Excellence: Display curiosity and a desire to learn, take calculated risks and demonstrate courage and resilience
  • Strive for Excellence: Drive continuous improvements, be open to and use new technologies and skills, and support others through change
Benefits
  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company‑paid life insurance
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting
  • Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

The hourly wage range for this position is $17.00 to $25.00.

  • The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional Compensation Includes Annual or Quarterly Performance Incentives.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Primary Location: 600 WILLARD HAGAN DR, LEBANON, TN 37090-0000, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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