Member Assist Cart Attendant

Sam's Club; City of Middletown (NY); Vor Ort; USD 24.796 - 34.440; Teilzeit

Benefits dieser Stelle

Health benefits: medical, vision, dental

401(k) plan

Paid time off

Zusammenfassung

A leading retail membership warehouse in Middletown, NY, is seeking a Member Assist Cart Attendant to enhance the shopping experience. Responsibilities include assisting members with purchases, maintaining a clean parking lot, and providing exceptional customer service. Candidates should thrive in fast-paced environments and prioritize member satisfaction. This part-time role offers a competitive pay range of $18.00/hr - $25.00/hr along with various benefits.

Qualifikationen

• Ability to stand for long periods while assisting members.
• Excellent customer service skills.

Aufgaben

• Greet and assist members with their purchases.
• Maintain cleanliness of the parking lot.
• Handle member pickup orders.

Kenntnisse

Fast-paced environment adaptability

Multi-tasking

Customer satisfaction focus

Problem-solving

Jobbeschreibung

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This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $25.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the Member Assist – Cart Attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist members by helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Key Requirements

• You thrive in fast‑paced environments
• You’re a multi‑tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence

Impactful Responsibilities

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area

Additional Responsibilities

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas.

Organizes and maintains availability of carts/flatbeds; assists members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Benefits

We offer competitive pay as well as performance‑based incentive awards and other great benefits:

• Health benefits: medical, vision and dental coverage
• Financial benefits: 401(k), stock purchase, and company‑paid life insurance
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service

Location

300 N Galleria Dr, Middletown, NY 10941‑3036, United States of America

Additional Information

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Management and Manufacturing

Retail

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