Member Assist Cart Attendant

Sam's Club; Atlanta (GA); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental

401(k) and stock purchase options

Paid time off including vacation and sick leave

Tuition reimbursement for education programs

Job summary

Sam's Club seeks a dedicated cart attendant in Atlanta, Georgia, responsible for providing outstanding service and maintaining a welcoming environment for members. You will assist with shopping experiences by ensuring the parking lot is clean and ready.

This role is perfect for individuals who thrive in dynamic environments and enjoy working collaboratively to support member needs. Competitive pay of $16.00 to $24.00 per hour and excellent benefits are included.

Qualifications

• Ability to thrive in fast-paced environments and prioritize member satisfaction.
• Capacity to work on your feet and assist members efficiently.

Responsibilities

• Maintain a clean and member-ready area in the parking lot.
• Provide exceptional customer service by assisting members with their purchases.
• Complete work assignments while collaborating with managers and co-workers.

Skills

Customer service

Multi-tasking

Problem-solving

Ability to stand for long periods

Job description

Position Summary: We are looking for people who take pride in their work to join our team. You will shape our members’ entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot, helping members with their purchases, and ensuring there are carts ready and available. You will also assist members in loading their vehicles and supporting a great member experience. This means you are constantly on your feet and on the go—rain or shine, sleet or snow, our members count on you.

Qualities we value

• You thrive in fast-paced environments
• You are a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You are a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

What you will do

• Maintain a positive attitude by smiling, greeting, and thanking members
• Provide exceptional customer service to members across the club as needed, answering any questions they may have
• Maintain a clean, neat, and member-ready area

The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

What you’ll do

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Benefits

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $16.00 to $24.00.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

No minimum qualifications listed.

Preferred Qualifications

No preferred qualifications listed.

Primary Location: 2901 CLAIRMONT RD NE, ATLANTA, GA 30329-1639, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.