Member Assist Cart Attendant

Sam's Club; Ames (IA); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Store discounts

Job summary

Sam's Club in Ames, IA is seeking a cart attendant to help shape the member shopping experience by keeping the parking lot tidy, assisting with purchases, and ensuring carts are ready for use, rain or shine.

You will also help members load their purchases, provide friendly service at checkout, and work with managers to maintain safety and efficiency across the club. This on‑the‑go role keeps you on your feet and requires strong teamwork and reliability.

Responsibilities

• Ensure club pick‑up orders are filled by contacting members to notify them of delays, inform them of out‑of‑stock items, offer alternative options, ensure items are selected and packaged according to company policies, dispense items when members arrive, resolve member issues and concerns, and promote the company's products and services.
• Maintain facility safety by conducting safety sweeps, following merchandise handling procedures, correcting, and reporting unsafe situations to facility management.
• Provide member service by acknowledging members and identifying needs; assist with purchasing decisions; process purchases; handle payments according to company policies; use cash registers; locate and organize merchandise; zone designated areas; assist with transporting items; retrieve carts using equipment; and maintain parking lot cleanliness.
• Comply with company policies, procedures, and ethical standards, including the Open Door Policy.
• Complete work assignments by using policies, data, and resources; collaborate with managers, co‑workers, customers, and partners; identify priorities, deadlines, and expectations; execute tasks; communicate progress; recommend improvement opportunities; and adapt to change.

Job description

Position Summary: We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot, helping them with purchases, and ensuring carts are ready and available. You will also help members load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go, rain or shine.

Key Responsibilities

• Ensure club pick‑up orders are filled by contacting members to notify them of delays, inform them of out‑of‑stock items, offer alternative options, ensure items are selected and packaged according to company policies, dispense items when members arrive, resolve member issues and concerns, and promote the company's products and services.
• Maintain facility safety by conducting safety sweeps, following merchandise handling procedures, correcting, and reporting unsafe situations to facility management.
• Provide member service by acknowledging members and identifying needs; assist with purchasing decisions; process purchases; handle payments according to company policies; use cash registers; locate and organize merchandise; zone designated areas; assist with transporting items; retrieve carts using equipment; and maintain parking lot cleanliness.
• Comply with company policies, procedures, and ethical standards, including the Open Door Policy.
• Complete work assignments by using policies, data, and resources; collaborate with managers, co‑workers, customers, and partners; identify priorities, deadlines, and expectations; execute tasks; communicate progress; recommend improvement opportunities; and adapt to change.

Qualifications

• Minimum Qualifications: None listed.
• Preferred Qualifications: None listed; customer service skills desired.

Benefits

• Health benefits: medical, vision and dental coverage.
• Financial benefits: 401(k), stock purchase plan, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting.
• Other benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Hourly wage range: $16.00 to $24.00 per hour. Additional premiums may apply.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply; benefits may change. For information, see One.Walmart at https://bit.ly/3iOOb1J.

Primary location: 305 AIRPORT RD, AMES, IA 50010-8205, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.