Meeting and Events Supervisor

CBRE, Inc.; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

CBRE, Inc. is seeking a Meeting and Events Supervisor to lead the events team on-site, ensuring events run smoothly from setup to tear-down and meet client expectations.

You will manage staff schedules, train and coach coordinators, and oversee vendor coordination to uphold safety and service standards. You will drive continuous improvement by identifying process enhancements and delivering performance reports to measure productivity and event success.

Qualifications

• Leads the events team with recruiting, supervision and coaching.
• Ensures training, performance evaluations, and development of staff.
• Delivers events that meet client requirements and aligns outcomes with objectives.

Responsibilities

• Provide formal supervision of the events team and oversee recruiting and hiring.
• Monitor training and development and conduct performance evaluations and coaching.
• Coordinate daily activities, set schedules, assign tasks, and cross-train the team so event coverage holds.
• Act as the primary on-site event operations leader, overseeing events from set-up through tear-down.
• Manage on-site planning and vendors, and verify certificates of insurance before load-in.
• Ensure event operations comply with location safety and security requirements so attendees and staff stay safe.
• Deliver events to client requirements and align team outcomes with customer objectives.
• Identify enhancements and improve event processes, procedures, and systems.
• Generate reports that measure team productivity and event performance.

Skills

Team leadership

Staff coaching

Scheduling

Vendor management

Event operations

Escalation handling

Job description

About CBRE and Experience Services:

CBRE is the world's largest commercial real estate services firm. Experience by Industrious is CBRE’s global hospitality business that partners with leading companies and landlords to design and operate workplaces people love coming to. We treat the daily experience of work as a product worth obsessing over, and we build our teams with people who feel the same way.

About the Role:

The Meeting and Events Supervisor leads the team that meets a client's expectations for their events. You lead a team of coordinators and associates, setting schedules, developing staff, and owning the service standard. You absorb escalations, deliver solutions, and hold the service standard so rough moments rarely reach the client. Flexibility is important in this role to support changing event needs and schedules. Your job now is making sure the team runs events well and continuously learns. You will be successful in this role when you keep events across the site running well, resolve escalations before they reach a manager, and grow your team while delivering.

What You'll Do:

• Provide formal supervision of the events team and oversee recruiting and hiring.
• Monitor training and development and conduct performance evaluations and coaching.
• Coordinate daily activities, set schedules, assign tasks, and cross-train the team so event coverage holds.
• Act as the primary on-site event operations leader, overseeing events from set-up through tear-down.
• Manage on-site planning and vendors, and verify certificates of insurance before load-in.
• Ensure event operations comply with location safety and security requirements so attendees and staff stay safe.
• Deliver events to client requirements and align team outcomes with customer objectives.
• Identify enhancements and improve event processes, procedures, and systems.
• Generate reports that measure team productivity and event performance.