MedTech Laboratory Field Service Engineer - Seattle, WA

IQVIA; Tacoma (WA); On-site; USD 48,000 - 58,000; Full time

Job summary

IQVIA MedTech Field Service Engineer role involves traveling across the United States to maintain, install, and update laboratory diagnostic equipment in hospitals. You will work closely with healthcare professionals to ensure device performance and deliver excellent customer service.

The position requires 3-5+ years in repair and installation of medical diagnostic equipment, strong troubleshooting and communication skills, and a valid driver's license.

Qualifications

• Bachelor's Degree or Technical School in biomedical engineering or equivalent.
• 3-5+ years’ experience in the repair, maintenance, and installation of medical diagnostic equipment used in a laboratory setting.
• Biomedical, hardware, electrical, mechanical and diagnostic repair and troubleshooting experience.
• Professional business acumen and effective communication skills.
• Self-motivated individual who can work independently or collaboratively.
• Ability to travel to address repairs or maintenance.
• Strong time management and organizational skills.
• Active driver's license and personal vehicle for local work.
• Ability to sit/stand for long periods and lift up to 70 pounds.
• Ability to clear hospital credentialing requirements.
• Up-to-date immunizations may be required.

Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organize, test, and update medical devices, install and configure hardware, software, and network products.
• Conduct routine checks and record data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support documentation.
• Full-time commitment requires travel locally, regionally, and nationally.
• Maintain credentials and review technical bulletins to stay current.
• Perform other duties and projects as assigned.
• Maintain credentials through vendor credentialing services.

Skills

Biomedical engineering

Troubleshooting

Communication skills

Self-motivation

Time management

Education

Bachelor's Degree or Technical School in biomedical engineering

Tools

Microsoft Office

Job description

Our MedTechField Service Engineer experiences a unique opportunityemploytheir technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You willbe responsible forperiodic maintenance, installingandupdatingas needed formedical devices including laboratory diagnostic units in hospitals across the United States, while delivering exceptional customer service. This isa great opportunityfor you to advance your technical skills in the medical device industry!

Please Note: This is a 100% travel position. Local, Regional and National travelrequired.

Job Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
• Conduct routine checks and records data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.
• Full-time commitment requires travel locally, regionally, and nationally.
• Maintains professional and technical knowledge by attending educational classes as required and reviewing technical bulletins.
• Performs other duties and/or projects as assigned.
• Maintain credentials required by Client’s customers through credentialing services such as GHX (Vendormate) or Reptrax.

You will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.

Schedule

• Assignment-based schedule with 30-40 hour commitment per week and overtime as needed. This role comes with a guarantee of 24 hours per week but the expected work is up to 40 hours per week.

Required Qualifications

• Bachelor's Degree or Technical School in biomedical engineering or
• 3-5+ years’ experience in the repair, maintenance, and installation of medical diagnostic equipment used in a laboratory setting in lieu of education based on experience.
• Biomedical, hardware, electrical, mechanical and diagnostic repair and troubleshooting experience is required.
• Professional business acumen and effective communication skillsrequired.
• Self-motivatedindividualwho can work independently or collaboratively within a team,required.
• Ability to respond to clients by traveling when needed to address repairs or maintenance
• Strong time management and organizational skills to ensure on-time completion of project assignments.
• An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
• Abilityto sit and stand for long periods of time andlift upto 70 pounds, required.
• Ability to clear hospital vendor credentialing requirements.
• Position may/will require up to date immunizations.

Travel Requirement

• Full-time commitment with travel flexibility.
• Assignment-based schedule with 40+ hour commitment per week. Travel nationally to support customer needs. There is not a guarantee of 40+ hours per week in this role, but it is theask.
• Driving is considered a business requirement for this role. Candidates mustpossessa valid driver’s license and will be subject to a review of their driving record prior tohire.
• Personal vehiclerequiredfor job-related assignments up to 3 hours from home.
• Located within 1 hour of a major airport.
• Travel, and your time traveling is paid.

Preferred Qualifications

• Background in biomedical, networking, military, or field-based technician roles
• Experience working in a technical role within a healthcare environment.
• Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Benefits

• This position is not eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement:

A required function of this job requires individuals to enter various healthcare facilities.Thus, uponselection, individuals must completehealthcarefacility credentialing process.To obtain credentials, individuals must meet the immunization requirements specified by the facility.Individuals are typically requiredto have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)).Please note, IQVIAcomplies withall applicable lawsregardingreasonable accommodationsor exemptions for religious, medical, or other legally protected reasons. However, our client’s requirements may supersede this.

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $35-$42 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.