MedTech Laboratory Field Service Engineer

IQVIA; Camden (NJ); On-site; USD 48,216 - 52,348; Full time

Benefits offered by this job

Medical Benefits

Job summary

IQVIA is seeking a MedTech Field Service Engineer to install, maintain, and update medical diagnostic devices in hospitals across the United States. This full-time role requires 100% travel, with local, regional, and national assignments and ongoing customer support.

The position emphasizes hands-on repair, calibration, and credentialing for hospital facilities, with opportunities to advance technical skills in the medical device field.

Qualifications

• Bachelor's Degree or Technical School in biomedical engineering or equivalent.
• 3–5+ years’ experience in repair, maintenance, and installation of medical diagnostic equipment (education may substitute).
• Biomedical, hardware, electrical, mechanical and diagnostic repair and troubleshooting experience is required.
• Professional business acumen and effective communication skills.
• Self-motivated with ability to work independently or in a team.
• Ability to travel to address repairs or maintenance.
• Strong time-management and organizational skills for on-time completion.
• Active and unrestricted driver's license with a personal vehicle for local work.
• Ability to sit/stand long periods and lift up to 70 pounds.
• Ability to clear hospital vendor credentialing requirements.
• Up-to-date immunizations may be required.

Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organize, test, and update medical devices, installing and configuring hardware, software, and network products.
• Conduct routine checks and record data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support documentation.
• Travel nationally to support customer needs and complete assignments.
• Maintain credentials required by client customers via credentialing services.
• Perform other duties and/or projects as assigned.

Skills

Biomedical repair

Electrical repair

Mechanical repair

Diagnostics

Education

Bachelor's Degree or Technical School in biomedical engineering or equivalent

Tools

Outlook

Excel

Word

OneNote

Job description

MedTech Field Service Engineer

Our MedTech Field Service Engineer experiences a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for periodic maintenance, installing and updating as needed medical devices including laboratory diagnostic units in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity to advance your technical skills in the medical device industry.

Please Note: This is a 100% travel position. Local, regional, and national travel required.

Job Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organize, test, and update medical devices, installing and configuring hardware, software, and network products.
• Conduct routine checks and record data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.
• Full‑time commitment requires travel locally, regionally, and nationally.
• Maintain professional and technical knowledge by attending educational classes and reviewing technical bulletins.
• Perform other duties and/or projects as assigned.
• Maintain credentials required by client customers through credentialing services such as GHX (Vendormate) or Reptrax.

Schedule

• Assignment-based schedule with a 30–40 hour commitment per week and overtime as needed. This role guarantees 24 hours per week but the expected work may be up to 40 hours.

Required Qualifications

• Bachelor's Degree or Technical School in biomedical engineering or equivalent.
• 3–5+ years’ experience in the repair, maintenance, and installation of medical diagnostic equipment used in a laboratory setting (education may be substituted for experience).
• Biomedical, hardware, electrical, mechanical and diagnostic repair and troubleshooting experience is required.
• Professional business acumen and effective communication skills.
• Self‑motivated individual who can work independently or collaboratively within a team.
• Ability to respond to clients by traveling when needed to address repairs or maintenance.
• Strong time‑management and organizational skills to ensure on‑time completion of project assignments.
• Active and unrestricted driver’s license, and a personal vehicle for local work‑related assignments.
• Ability to sit and stand for long periods of time and lift up to 70 pounds.
• Ability to clear hospital vendor credentialing requirements.
• Position may/will require up‑to‑date immunizations.

Travel Requirement

• Full‑time commitment with travel flexibility.
• Assignment-based schedule with 40+ hour commitment per week; travel nationally to support customer needs.
• Driving is considered a business requirement for this role. Candidates must possess a valid driver’s license and will undergo a driving‑record review prior to hire.
• Personal vehicle required for job‑related assignments up to 3 hours from home.
• Located within 1 hour of a major airport.
• Travel time is paid.

Preferred Qualifications

• Background in biomedical, networking, military or field‑based technician roles.
• Experience working in a technical role within a healthcare environment.
• Strong computer skills and comfort with troubleshooting using Microsoft Office applications (Outlook, Excel, Word, OneNote).

Benefits

• This position is eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement

A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete the healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up‑to‑date vaccinations for measles, mumps & rubella, varicella, negative tuberculosis (TB) test, tetanus, diphtheria & pertussis (Tdap), hepatitis B, seasonal influenza, and COVID‑19 vaccine primary series (including boosters when required). IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons. However, client requirements may supersede this.

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the U.S. without the need for sponsorship.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.

The potential base pay range for this role is $35–$38 per hour. The actual base pay offered may vary based on a number of factors including job‑related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part‑time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.