MedTech Laboratory Field Service Engineer - Los Angeles

iqvia; Los Angeles (CA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Job summary

IQVIA is seeking a MedTech Field Service Engineer to travel nationwide, installing, maintaining, and updating medical diagnostic equipment in hospitals. You will collaborate with healthcare professionals and deliver exceptional customer service while advancing your technical skills in the medical device industry.

The role requires 3-5+ years in repair, installation and troubleshooting of biomedical equipment, a biomedical engineering background, and the ability to travel.

Qualifications

• Bachelor's Degree or Technical School in biomedical engineering
• 3-5+ years’ experience in repair, maintenance, and installation of medical diagnostic equipment
• Biomedical, hardware, electrical, mechanical and diagnostic repair and troubleshooting experience required
• Professional business acumen and effective communication skills
• Self-motivated and able to work independently or in a team
• Must have valid driver's license and own vehicle for local work
• Able to sit/stand for long periods and lift up to 70 pounds
• Clear hospital credentialing requirements (including vaccination)

Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff
• Organize, test, and update medical devices, install and configure hardware/software/network products
• Conduct routine checks and record data from product tests after installation
• Document and submit daily data with high-quality product support documentation
• Travel locally, regionally, and nationally as required
• Maintain credentials through vendor credentialing services
• Perform other duties and projects as assigned

Education

Biomedical engineering degree or technical school

3-5+ years biomedical equipment repair and installation

Tools

Microsoft Office

Job description

Internal Job Description

OurMedTechField Service Engineerexperiences a unique opportunityemploytheir technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You willbe responsible forperiodic maintenance,installingandupdatingas needed formedical devices includinglaboratory diagnostic unitsin hospitals across the United States, while delivering exceptional customer service. This isa great opportunityfor you to advance your technical skills in the medical device industry!

Please Note

This is a 100% travel position. Local, Regional and National travelrequired.

Job Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
• Conduct routine checks and records data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.
• Full-time commitment requires travel locally, regionally, and nationally.
• Maintains professional and technical knowledge by attending educational classes asrequired andreviewing technical bulletins.
• Performs other duties and/or projects as assigned.
• Maintain credentials required by Client’s customers through credentialing servicessuch as GHX (Vendormate) or Reptrax.

Schedule

• Assignment-based schedule with30-40hour commitment per week and overtime as needed.This role comes with a guarantee of 24 hours per week but the expected work is up to 40 hours per week.

You will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Required Qualifications

• Bachelor's Degree or Technical Schoolinbiomedical engineering or
• 3-5+years’ experiencein the repair, maintenance, and installationof medical diagnostic equipment used in a laboratory settingin leu ofeducation based on experience.
• Biomedical, hardware, electrical,mechanical and diagnosticrepair and troubleshootingexperience isrequired.
• Professional business acumen and effective communication skillsrequired.
• Self-motivatedindividualwho can work independently or collaboratively within a team,required.
• Ability to respond to clients by travelingwhen needed to address repairs or maintenance
• Strong time management and organizational skills to ensure on-time completion of project assignments.
• An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
• Abilityto sit and stand for long periods of time and lift upto 70 pounds, required.
• Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status isrequiredor willing to obtain if offered role.
• Position may/will require up to date immunizations.

Travel Requirement

• Full-time commitment with travel flexibility.
• Assignment-based schedule with 40+ hour commitment per week. Travel nationally to support customer needs. There is not a guarantee of 40+ hours per week in this role, but it is theask.
• Driving is considered a business requirement for this role.Candidates mustpossessa valid driver’s license and will be subject to a review of their driving record prior tohire.
• Personal vehiclerequiredfor job-related assignments up to 3 hours from home.
• Located within 1 hour of a major airport.
• Travel, and your time traveling is paid.

Preferred Qualifications

• Background in biomedical, networking, military, or field-based technician roles
• Experience working in a technical role within a healthcare environment.
• Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.

Benefits

• This position is eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement:A required function of this job requires individuals to enter various healthcare facilities.Thus, uponselection, individuals must completehealthcarefacility credentialing process.To obtain credentials, individuals must meet the immunization requirements specified by the facility.Individuals are typically requiredto have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)).Please note, IQVIAcomplies withallapplicable lawsregardingreasonable accommodationsor exemptions for religious, medical, or other legally protected reasons. However, our client’s requirements may supersede this.

Note:Thisrole is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $35-$45 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.