MedTech Field Service Technician - Part Time - Las Vegas, NV

IQVIA; Las Vegas (NV); On-site; USD 43,000 - 48,000; Part time

Job summary

IQVIA is seeking a MedTech Field Service Technician to troubleshoot, repair, and update automated medication dispensing systems in hospitals, pharmacies, and clinical settings. This on-call, part-time role offers 20-25 hours per week with an anticipated start date in October 2026.

You will perform device diagnostics, hardware replacements, software updates, and calibrations, while maintaining stock and supporting installations at customer locations.

Qualifications

• Intermediate troubleshooting in electronics, mechanics and electromechanical systems.
• Military or computer technician background preferred; healthcare automation a plus.
• Experience in healthcare, field service, biomedical, maintenance, IT or customer service beneficial.
• Strong communication and ability to provide exceptional customer support.
• Must be able to lift up to 70 lbs; pass hospital credentialing and immunization requirements.

Responsibilities

• Troubleshoot and repair existing devices and document activities.
• Replace hardware parts and perform software updates and calibrations.
• Perform preventative maintenance bi-annually or yearly as determined by customer.
• Assist in installation and implementation of new devices at customer sites.
• Conduct routine system checks and record data post-installation and configuration.
• Maintain and stock parts and tools assigned by customer.
• Be available on-call including nights and weekends.
• Training for this role will be provided and paid.

Skills

Electronics troubleshooting

Mechanics

Electromechanical systems

Healthcare field service

Customer service

Communication skills

On-call readiness

Driver license

Education

A+ certification preferred

Job description

Our MedTech Field Service Technician experiences a unique opportunity employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for troubleshooting, repairing, and updating medical devices inside of hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system.

This is an ON-CALL, Field Service Technician opportunity with approximately 20-25 hours per week. While the hours are estimated and need is not guaranteed, this is historically the need.

Please note: This role has an anticipated start date of October 2026.

What You Will Be Doing In The Role

• Troubleshoot and repair existing devices and document the activities performed.
• Replace hardware parts, as well as software updates and calibrations.
• Perform bi-annual or yearly preventative maintenance as determined by the customer.
• Assist in the installation and implementation of new devices at customer locations.
• Conduct routine system checks and record data from product tests after installation and configuration.
• Maintain and stock parts and tools assigned by customer.
• Be available on-call including nights and weekends.
• Training for this role will be provided and is paid.

Job Requirements

• Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems.
• Experience as a military technician, computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus.
• Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position.
• Strong communication skills and ability to provide exceptional customer support.
• This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 70 LBS.
• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required.
• Position may/will require up to date immunizations.

Travel Requirement

• Travel locally for up to 2-3 hours to support customer needs.
• Respond to and arrive at customer sites within the service ticket’s Service Level Agreement (within 4 hours, 8 hours, 12 hours, or 24 hours per the details of each ticket).
• Must have an active driver license and a personal vehicle to use for job related assignments.
• Travel, and your time traveling is paid, as is mileage.

Preferred Attributes

• A+ certification preferred.
• Ability to work independently in customer settings with minimal supervision.

Benefits: This position is not eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this.

Due to the nature of this role, it is not eligible for Visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $31 - $35 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.