MedTech Field Service Tech Remediation - Nationwide Travel

IQVIA; Springfield (IL); Presencial; USD 41.000 - 44.000; A tiempo parcial

Descripción de la vacante

IQVIA is seeking a part-time field service technician to perform software upgrades and maintenance on automated medication dispensing devices in hospital settings. You will travel to sites, install and configure devices, verify functionality, and train healthcare staff on usage.

The role requires IT/electronics experience, an associate degree, and the ability to work 28–32 hours weekly with some nights/weekends depending on customer needs.

Formación

• Willingness to travel extensively for field assignments.
• Associate degree in biomedical, IT, electronics or related field.
• 1+ year of technical experience required; 3+ years in field technician role preferred.
• Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus.
• Maintain personal parts inventory and source from approved vendors.

Responsabilidades

• Perform installation, configuration, and updates for medical devices, software, and networking systems.
• Conduct routine checks to verify proper functionality after setup.
• Troubleshoot device and network issues and escalate as needed.
• Follow calibration protocols for servicing equipment.
• Educate healthcare staff on device utilization and software functionality.
• Maintain compliance with hospital vendor credentialing requirements.

Conocimientos

Travel readiness

Field service experience

IT support

Biomedical/equipment knowledge

Electronics knowledge

Educación

Associate degree in biomedical/IT/electronics

Herramientas

Networking systems

Medical device software

Descripción del empleo

In this role, you will collaborate with healthcare professionals, going to hospital to perform software upgrade for automated medication dispensing devices.

Responsibilities

• Perform installation, configuration, and updates for medical devices, software, and networking systems.
• Conduct routine checks to verify proper functionality after setup.
• Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases.
• Follow calibration protocols for servicing equipment
• Educate healthcare staff on device utilization and software functionality.
• Maintain compliance with hospital vendor credentialing requirements.

Requirements

• Ability to travel extensively for field-based service assignments.
• Associate degree in biomedical, IT, electronics, or a related field preferred.
• 1+ year of technical experience required; 3+ years in a field technician role preferred.
• Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus.
• Must maintain personal parts inventory, sourcing from approved vendors.

Assignments and Shifts

• Assignment based position requiring open availability Monday–Friday; work occurs 28–32 hours per week, plus travel time.
• Position requires some nights and weekends based on customer needs.
• Travel is regional, national, and local, with work scheduled during weekdays.
• Duties may require compliance with hospital vaccine and credentialing requirements.

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Benefits

• This position is not eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement:

A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically requiredto have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)).Please note, IQVIA complies withall applicable laws regardingreasonable accommodationsor exemptions for religious, medical, or other legally protected reasons. However, our client’s requirements may supersede this.

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $30-32 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.