Medspa Clinic Manager

SupportFinity™; Issaquah (WA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance reimbursement

PTO

401(k)

Aesthetic treatments

Job summary

Eastside Eye Candy in Issaquah, WA seeks a Clinic Manager to oversee daily operations and administrative functions. You will liaise with patients and healthcare professionals, manage budgets and staffing, and implement procedures to optimize client care and efficiency.

The right candidate will combine exceptional client service with strong critical thinking to solve problems while upholding education, ethics, and professionalism.

Qualifications

• Experience leading a healthcare facility or similar business with 10+ employees.
• Bachelor’s degree in healthcare or health services administration preferred.
• Strong leadership, communication, and service orientation required.

Responsibilities

• Oversee day-to-day clinic operations and administration.
• Liaise with patients and healthcare professionals to ensure service quality.
• Manage budgets, billing, staffing, and procedures to optimize care.
• Recruit, train, and supervise staff; monitor performance and compliance.
• Ensure compliance with applicable laws and internal policies.

Skills

Leadership

Team supervision

Customer service

Communication

Organization

Microsoft Office

Education

Bachelor’s degree in healthcare or health services administration

Tools

Microsoft Office Suite

Job description

About Us

At Eastside Eye Candy, we pride ourselves on creating a warm and welcoming environment for both our clients and our team. We believe that a positive and supportive culture is essential to providing exceptional care and service to our clients. Our team is made up of individuals who share a passion for personalized care and are committed to delivering natural and conservative results while prioritizing education, ethics, and professionalism. We value collaboration, open communication, and mutual respect, and strive to create a workplace where everyone feels valued and supported.

Job Summary

The Clinic Manager will oversee the day-to-day management and administrative operations of the clinic. Responsibilities include liaising with patients and healthcare professionals, managing budgets and billing, managing staffing, and implementing procedures to optimize client care and efficiency of business operations. The right candidate will be equally adept in delivering excellent client service and using critical thinking skills to solve problems.

FLSA Status

Exempt

Duties/Responsibilities

Culture Leader and Staff Management

• Foster a positive and supportive team culture that emphasizes collaboration, professionalism, and client-focused care.
• Manage the administrative and clinical staff schedule to ensure sufficient coverage and efficient operations.
• Address staff performance concerns and implement performance improvement plans when necessary.

Staff Hiring and Training

• Lead the recruitment process for new staff members, conducting interviews, assessing cultural fit, and making hiring decisions.
• Develop comprehensive training programs for new hires to ensure they are equipped with the necessary skills and knowledge to perform their roles effectively.
• Become an expert on our electronic medical records and point-of sale system and continually train staff on best practices.

Policies and Procedures (Compliance)

• Implement necessary policies and procedures to maintain compliance with applicable laws and regulations.
• Ensure the clinic operates by the company’s high standards and guidelines.

Financial Management

• Oversee the clinic's budget, monitoring expenses and revenue to ensure financial stability and growth.
• Manage inventory, including ordering critical medical products (neurotoxins, fillers, etc.) and general supplies to maintain sufficient stock levels.
• Oversee the maintenance and repair of clinic equipment, ensuring that all medical devices are in proper working condition to provide safe and effective treatments.

Marketing and Advertising

• Oversee marketing and advertising campaigns to ensure effective use of various channels, such as online platforms and local advertising.

Continuous Improvement

• Identify areas where the clinic's processes can be improved and develop strategies to address these areas.
• Always use good judgement.

Required Skills/Abilities

• Effective leadership capabilities
• Ability to supervise and motivate a team
• Strong customer service orientation
• Excellent written and verbal communication skills
• Outstanding organizational and time management skills
• Proficient in Microsoft Office Suite or similar software

Education and Experience

• Experience in managing a healthcare facility or similar business with more than ten employees.
• Experience in client facing roles with a strong focus on delivering outstanding customer service.
• Bachelor’s degree in healthcare or health services administration is preferred.

Compensation, Benefits and Perks

• Compensation: 60K- 100k DOE
• Health insurance reimbursement
• PTO
• 401(k)
• Aesthetic treatments

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

About the company

Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.