Medication Therapy Management Pharmacist

VIVA USA Inc; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

VIVA USA Inc. is seeking an MTM Pharmacist to deliver telephonic medication therapy management to high-risk members. The role focuses on medication reconciliations, problem identification, and coordinating resolutions with prescribers and caregivers from a remote setting.

Required is an active pharmacist license in good standing and a PharmD or Bachelor’s in Pharmacy. The position offers full-time, remote work with M-F shifts and CT timing; HIPAA-compliant workspace and reliable internet are

Qualifications

• Active pharmacist license in good standing
• Candidate must be licensed in one of the following states: FL, HI, IL, KS, NC, NV, TN, TX, or PA
• Bachelor's Degree in Pharmacy or PharmD
• Dedicated HIPAA-compliant workspace
• Hardwired internet connection

Responsibilities

• Perform telephonic comprehensive medication reviews with complete reconciliation
• Identify, document, and facilitate resolution of medication related problems
• Create patient takeaways at appropriate health-literacy level
• Create faxed materials for prescriber offices to facilitate resolutions
• Build relationships with physicians, nurses, and clients
• Other duties as directed by supervisor or manager

Skills

Organizational skills

Interpersonal skills

Detail oriented

Call center experience

Education

Bachelor's Degree in Pharmacy or PharmD

Active pharmacist license

Tools

Microsoft Office

Outcomes MTM Connect

Job description

Must be located in either FL, HI, IL, KS, NC, NV, TN, TX, or PA and have an active, in good standing pharmacist license in that state.

The role of the MTM Pharmacist is to deliver telephonic medication therapy management (MTM). Effective delivery of this client Health telephonic based MTM service directly results in improved member care through the identification of medication related problems followed by the coordination of the resolution to these problems. This is accomplished by telephonically performing medication reconciliations with high‑risk members and communicating (both verbally and written) medication related problems to members, caregivers, and prescribers. The MTM Pharmacist interacts successfully with patients, prescribers, nurse case managers, clients, and internal resources to identify member‑specific treatment plans based on nationally recognized treatment guidelines to help the member attain their health related goals and help them on their path to better health. Pharmacists will also be trained to use the innovative skill of behavioral modification and interviewing, which are key drivers to positively impact patient health outcomes.

Position Summary

Medication Therapy Management supports the company vision to help people on their path to better health by performing MTM for members at the highest-risk of having medication related problems. The team of pharmacists, technicians, and coordinators work together to identify problems and coordinate care to facilitate resolution to ensure each member is on an optimized medication regimen to help them reach their health‑related goals.

Duties

1. Perform telephonic comprehensive medication reviews, which includes but is not limited to ensuring a complete medication reconciliation is completed and performing clinical assessments on applicable conditions for each targeted member.
2. Identify, document, and facilitate resolution of identified medication related problems.
3. Create a written summary (patient takeaway) of each member interaction written at an appropriate level of health literacy.
4. Create faxed materials intended for prescriber offices to facilitate resolution to medication related problems.
5. Build and maintain positive relationships with internal and external customers including physicians and nurses.
6. Other responsibilities as directed by supervisor and/or manger.

Required:

• Bachelor's Degree in Pharmacy or PharmD from an accredited school of Pharmacy

Preferred:

• Previous pharmacy experience delivering MTM, specifically using the Outcomes MTM Connect platform.
• Basic computer skills and proficiency with Microsoft Office products.
• Strong organizational skill, interpersonal skills, and detail orientated.
• Experience maintaining focus and meeting goals in a work from home environment.
• Previous call center experience

Required Qualifications:

• Active pharmacist license in good standing
• Candidate must be licensed in one of the following states: FL, HI, IL, KS, NC, NV, TN, TX, or PA
• Bachelor's Degree in Pharmacy or PharmD
• Dedicated HIPAA-compliant workspace
• Hardwired internet connection

Preferred Qualifications:

• Medication Therapy Management (MTM) experience
• Outcomes MTM Connect experience
• Previous telephonic pharmacist experience
• Previous call center experience
• Experience working remotely and meeting productivity goals

Education

Bachelor's degree in pharmacy or Pharm D. Must have an active license in good standing.

Notes:

M-F 8 hour shift starting between 8:00a - 11:00a CT. Training will be 8:00a-4:30p CT

Fully remote (never onsite)

Monday-Friday schedule

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.