Medication Support Coordinator

Mass General Brigham Medical Group, Inc.; Somerville (MA); Remote; USD 80,000 - 100,000; Full time

Job summary

A healthcare organization is seeking a full-time Medication Access Coordinator to join their centralized pharmacy services team. The role involves supporting patient medication management needs, liaising with clinical stakeholders, and managing workload. Candidates should have at least a high school diploma and one year of experience in a medical setting. A college degree and pharmacy technician certification are preferred. This position allows for remote work while maintaining effective communication and collaboration within the team.

Qualifications

• High school diploma required.
• College degree preferred.
• One-year experience in a medical setting is required.
• Prior pharmacy experience desirable.

Responsibilities

• Support patient's medication management needs.
• Serve as the primary liaison for clinical stakeholders.
• Oversee workload and balance quality improvement project management.

Skills

Detail-oriented

Effective communication skills

Empathy

Emotional intelligence

Education

High school diploma

College degree

Accredited Pharmacy Technician or Medical Assistant training

Tools

Epic

Job description

Overview

We are seeking a full time, 40-hour Medication Access Coordinator (MAC) to join our team, Monday through Friday 8:00am-4:30pm.

The MAC plays an integral part on our centralized ambulatory pharmacy services team helping support our patient's medication management needs. This is a unique opportunity to work autonomously while also functioning as part of a collaborative team! They will serve as the primary liaison for clinical stakeholders regarding MGBMG pharmacy-based prior authorization and support programs, refill renewals, prescription assistance programs, and assist the clinical pharmacists in their daily tasks at their discretion. The MAC is also responsible for overseeing workload and balancing quality improvement project management.

Due to the remote nature of the role, we ensure that our employees receive required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. Employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic and free from distractions.

In this role, you get the opportunity to improve access for patients and help meet the evolving health care needs of the communities we serve! Are you ready to bring your talent to this team and join us in moving health care forward?

Experience

• High school diploma required.
• College degree preferred.
• Successful completion of an accredited or Board-certified Pharmacy Technician or Medical Assistant training program, or equivalent institutional/retail pharmacy or medical office experience is highly desirable.
• One-year experience in a medical setting is required. Prior pharmacy experience desirable.
• Epic experience preferred.

The ideal candidate profile is a driven, detail-oriented Medical Assistants or Pharmacy Technicians who is confident in their clinical abilities and demonstrates effective communication skills especially regarding support for patients and their questions/issues. When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, emotional intelligence, and genuine passion for this work.

Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.