Medication History Specialist PRN

3710 Paulding Medical Center, Inc.; United States; On-site; USD 28,000 - 36,000; Full time

Job summary

Wellstar Health System is seeking a Medication History Specialist to join the Emergency Department team. You will obtain and document the best possible medication history from patients identified for admission, reducing duplications and errors.

This role requires excellent communication, professionalism, and ability to work with nurses, physicians, and pharmacists under the direction of pharmacy leadership and ED leadership.

Qualifications

• High School Diploma or GED required.
• CPHT or PHT certification required.
• Minimum 2 years pharmacy technician experience; retail experience preferred.

Responsibilities

• Medication Reconciliation: obtain and clarify home medication list.
• Interact with nurses, physicians, pharmacists and other medical professionals as appropriate.
• Provide customer service during phone calls and patient/family interactions.
• Communicate effectively with all patient populations to gather histories.
• Communicate with pharmacists, nurses, family members and others outside the hospital to gather information.
• Demonstrate professionalism and interpersonal skills.
• Make rounds in the Emergency Department on the nursing staff, physician staff and patients.
• Performs other duties as assigned.
• Complies with Wellstar Health System policies and code of conduct.

Skills

Typing

Computer skills

Oral communication

Management skills

Problem solving

Interpersonal skills

Physical strength

Stamina

Education

High School Diploma / GED General

CPHT - Cert Pharmacy Tech

PHT - Registered Pharmacy Tech

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift Various (United States of America)

Job Summary

Reports to Pharmacy Department OR Emergency Services As an integral member of the Emergency Department team the Medication History Specialist (MHS) is responsible for working with patients who have been identified for admission to the hospital in order to obtain and document the best possible medication history. The MHS role is essential to assure high quality and safe care by reducing medication duplications, ommissions and possible errors. The information obtained will be accurately entered into the computer system and it will be used by the physicians, pharmacist, nurse and other healthcare providers as an input into treatment plans and medication orders during hospitalization, and in discharge planning for post hospital transition and care. Must be capable of passing the medication reconciliation competency test for Pharmacy Technicians. Must be able to pass annual competency and quality assurance metrics. Interview and inquiry techniques, with the patient, family, pharmacy's) to compile the best possible medication history. Responsible for entering all home medications into the electronic medical record. Monitor the tracking board for potential admissions and highly complex patients to complete the medication history to assist in the delivery of quality care. Upon notification of patient admission responsible for updating home medication record in electronic medical record to match ordered and or active prescription medications. Possess service excellence skills, setting patient and family at ease, demonstrating, patience and compassion at the bedside. Will work under direction of Pharmacy Leadership, ED Leadership, Medication Safety Officer, and nurses as needed to resolve any discrepancies/errors in home medication orders.

Core Responsibilities and Essential Functions

• Medication Reconciliation * Obtains and clarifies patients home medication list by utilizing drug information resources, contacting community pharmacies, contacting physician office for prescription clarification, interviewing patient/family and reviewing prescription bottles brought to the Emergency Department by the patient to ensure proper identification of doses and drugs including prescription medications, over the counter drugs and herbals/supplements.
• Interacts with and provides medication history and other related patient information to nurses, physicians, pharmacists and other medical professionals as appropriate.
• Customer Service * Properly provide customer service during phone calls, team interaction and patient/family interaction.
• Communicate effectively with all patient populations to gather best possible medication histories.
• Communicate effectively with pharmacists, nurses, family members and others outside the hospital to gather further medication history information.
• Demonstrate professionalism and excellent interpersonal skills.
• Make rounds in the Emergency Department on the nursing staff, physician staff and patients.
• Performs other duties as assigned
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education

High School Diploma / GED General

Required Minimum License(s) and Certification(s)

• CPHT - Cert Pharmacy Tech
• PHT - Registered Pharmacy Tech

Required Minimum Experience

Minimum 2 years pharmacy technician experience Required and retail experience Preferred

Required Minimum Skills

• Minimal typing skills.
• Basic computer skills.
• Good oral communication skills.
• Basic management skills.
• Good problem solving skills.
• Good interpersonal skills.
• Ability to lift a minimum of 30 pounds.
• Ability to push a transportation cart of approximately 100 pounds

Join us

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.

Mission, Vision & Values

At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.

OUR MISSION: To enhance the health and well‑wellness of every person we serve. OUR VISION: Deliver world‑class healthcare to every person, every time. OUR VALUES: We serve with compassion We pursue excellence We honor every voice

Culture of Excellence

Wellstar consistently receives attention and accolades from national organizations that set the standards for world‑class care. Our system‑wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top‑notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.