Medication History Specialist - Emergency Room - PRN - Evening Shift

WellStar Health System; LaGrange (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Wellstar Health System is seeking a Medication History Specialist to join the Emergency Department team. The role focuses on obtaining and documenting patients' home medication histories to support safe hospital treatment and discharge planning.

Reporting to Pharmacy Leadership and ED Leadership, the MHS must pass competency tests and enter data accurately into the electronic medical record while communicating with patients, families and health care providers.

Qualifications

• High School Diploma or GED required.
• CPHT Pharmacy Technician Certification or PHT Registration required.
• Minimum 2 years pharmacy technician experience, retail preferred.
• Strong computer and typing skills; good communication and interpersonal abilities.

Responsibilities

• Medication Reconciliation: obtains and clarifies home medication list with patients/families and resources.
• Customer Service: provides professional interactions with patients, families and staff.
• Make rounds in ED and coordinate with nurses and physicians; resolve discrepancies; adhere to policies.

Skills

Typing

Computer skills

Oral communication

Management skills

Problem solving

Interpersonal skills

Lifting 30 pounds

Push cart 100 pounds

Education

High School Diploma / GED

Tools

EMR systems

Pharmacy software

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve.

We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Job Summary

Work Shift Evening (United States of America)

Reports to Pharmacy Department OR Emergency Services. As an integral member of the Emergency Department team the Medication History Specialist (MHS) is responsible for working with patients who have been identified for admission to the hospital in order to obtain and document the best possible medication history. The MHS role is essential to assure high quality and safe care by reducing medication duplications, omissions and possible errors. The information obtained will be accurately entered into the computer system and it will be used by the physicians, pharmacist, nurse and other healthcare providers as an input into treatment plans and medication orders during hospitalization, and in discharge planning for post hospital transition and care. Must be capable of passing the medication reconciliation competency test for Pharmacy Technicians. Must be able to pass annual competency and quality assurance metrics. Interview and inquiry techniques, with the patient, family, pharmacy's) to compile the best possible medication history. Responsible for entering all home medications into the electronic medical record. Monitor the tracking board for potential admissions and highly complex patients to complete the medication history to assist in the delivery of quality care. Upon notification of patient admission responsible for updating home medication record in electronic medical record to match ordered and or active prescription medications. Possess service excellence skills, setting patient and family at ease, demonstrating, patience and compassion at the bedside. Will work under direction of Pharmacy Leadership, ED Leadership, Medication Safety Officer, and nurses as needed to resolve any discrepancies/errors in home medication orders.

Core Responsibilities and Essential Functions

Medication Reconciliation: Obtains and clarifies patients home medication list by utilizing drug information resources, contacting community pharmacies, contacting physician office for prescription clarification, interviewing patient/family and reviewing prescription bottles brought to the Emergency Department by the patient to ensure proper identification of doses and drugs including prescription medications, over the counter drugs and herbals/supplements. Interacts with and provides medication history and other related patient information to nurses, physicians, pharmacists and other medical professionals as appropriate.

Customer Service: Properly provide customer service during phone calls, team interaction and patient/family interaction. Communicate effectively with all patient populations to gather best possible medication histories. Communicate effectively with pharmacists, nurses, family members and others outside the hospital to gather further medication history information. Demonstrate professionalism and excellent interpersonal skills.

Make rounds in the Emergency Department on the nursing staff, physician staff and patients. Performs other duties as assigned. Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education

High School Diploma / GED

General Required Minimum License(s) and Certification(s)

All certifications are required upon hire unless otherwise stated. CPHT - Cert Pharmacy Tech PHT - Registered Pharmacy Tech

Required Minimum Experience

Minimum 2 years pharmacy technician experience. Required and Retail experience Preferred

Required Minimum Skills

Minimal typing skills. Basic computer skills. Good oral communication skills. Basic management skills. Good problem solving skills. Good interpersonal skills. Ability to lift a minimum of 30 pounds. Ability to push a transportation cart of approximately 100 pounds.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life.

Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24000+ of us work together to provide personalized care for patients at every age and stage of life and our team members are the foundation of that care.

Mission, Vision & Values

OUR MISSION

To enhance the health and well-being of every person we serve.

OUR VISION

Deliver world-class healthcare to every person, every time.

OUR VALUES

We serve with compassion. We pursue excellence. We honor every voice.

Culture of Excellence. Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE 100 Best Companies to Work For list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.