Medication Assistance Coordinator Augusta

WellStar Health System; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Wellstar Health System is seeking a Medication Assistance Coordinator to serve as the hub for prior authorizations, patient assistance programs, co-pay assistance, foundation programs, and other medication access initiatives across service lines within the medical center and clinics.

The role involves front-line contact with patients, families, providers and pharmacies, coordinating with IT platforms and ensuring timely medication delivery.

Qualifications

• High School Diploma / GED required; Associate or related field preferred.
• Experience as a pharmacy technician is required.
• Experience with prior authorization, patient assistance programs, and foundation programs preferred.

Responsibilities

• Screens, processes and completes prior authorization, patient assistance, co-pay assistance, foundation assistance and other medication programs.
• Follows up with patients and providers on refill and reauthorizations as required by payers or assistance programs.
• Processes prescriptions through WMCG IT platforms in an accurate manner.
• Coordinates shipping and delivery activities with common carrier and courier services for timely medication delivery.
• Cross trains to provide staffing as a Pharmacy Technician.
• Performs other duties as assigned; adheres to Wellstar policies and codes of conduct.

Skills

Strong communication

Organization

Prioritization

Time management

Integrity

Microsoft Office

Medical terminology

Experience with prior authorizations

Experience with patient assistance

Experience with insurance/claims

Experience with Pioneer & Cerner

Education

High School Diploma / GED / Associate degree

Tools

Microsoft Office

Pioneer

Cerner

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift Various (United States of America)

Job Summary: The Medication Assistance Coordinator serves as the hub for prior authorizations, patient assistance programs, co-pay assistance program, foundation programs, and additional programs allowing patients to access medications associated with key service lines within the medical center as well as health system clinics. This position is responsible for providing front line, direct contact with patients, families, providers, nurses, social workers and pharmacies. The Medication Assistance Coordinator performs all the essential functions of the Pharmacy Technician.

Core Responsibilities and Essential Functions:

• Screens, processes and completes prior authorization, patient assistance, co-pay assistance, foundation assistance and other medication programs.
• Follows up with patients and providers on refill and reauthorizations as required by payers or assistance programs.
• Processes prescriptions through WMCG IT platforms in an accurate manner.
• Coordinates shipping and delivery activities associated with common carrier and courier services to assure accurate and timely medication delivery.
• Cross trains to provide staffing as a Pharmacy Technician.
• Performs other duties as assigned
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma / GED General or Associates Other / Related Field-Preferred

Required Minimum License(s) and Certification(s):

• All certifications are required upon hire unless otherwise stated.
• CPHT - Cert Pharmacy Tech or CPHT-ADV - Advanced Cert Pharmacy Tech
• PHT - Registered Pharmacy Tech

Required Minimum Experience:

• Minimum 2 years pharmacy as a technician required
• Minimum 3 years Medication assistance or similar role in a physician's office, medical center or pharmacy preferred

Required Minimum Skills:

• Strong communication
• Organization
• Prioritization
• Time management
• Integrity
• Microsoft office
• Medical terminology
• Experience with prior authorizations, patient assistance programs, co-pay assistance programs and foundation programs
• Experience with insurance, claim adjudication, and claim appeals
• Experience with Pioneer & Cerner

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life.

Connect with the most integrated health system in Georgia, and start a future that gives you more.

Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life - and our team members are the foundation of that care.

Mission, Vision & Values

OUR MISSION: To enhance the health and well-being of every person we serve.

OUR VISION: Deliver world-class healthcare to every person, every time.

OUR VALUES: We serve with compassion We pursue excellence We honor every voice

Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality.

Featured on the FORTUNE "100 Best Companies to Work For" list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.