Medication Assistance Program Assistant

Texas A&M University System; Victoria (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Texas A&M University Health Science Center's Coastal Bend Health Education Center seeks a Medication Assistance Program Assistant in Victoria, TX. The role provides program support for patient assistance, travels to multiple locations, and serves as the first contact for program information.

The position offers $18.20 per hour with travel up to 20% and may require after-hours work. The ideal candidate holds a Bachelor's degree (or equivalent) and is fluent in English, with preference for

Qualifications

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Preferred bilingual English and Spanish.
• Two years of related experience in public health, health outreach, or health education.
• Experience with healthcare organizations, providers, patients, or community-based organizations.
• Community Health Worker Certification or equivalent.

Responsibilities

• Coordinates program activities and travels to program locations to provide on-site support.
• Serves as first point of contact for program information and coordinates responses.
• Conducts personal interviews with residents and assists with pharmaceutical applications.
• Builds and maintains relationships with patients, healthcare providers, and community organizations.
• Confers with Healthy South Texas staff on patient care plans.
• Maintains databases and program materials, including records.
• Composes correspondence, reports, and presentations for the program.
• Reviews and updates program policies and procedures.
• Assists patients in reviewing care plans and overcoming barriers.

Skills

Clear communication

Verbal communication

Interpersonal skills

Confidentiality

Education

Bachelor’s degree or equivalent

Job description

Job Title

Medication Assistance Program Assistant

Agency

Texas A&M University Health Science Center

Department

Coastal Bend Health Education Center

Proposed Minimum Salary

$18.20 hourly

Job Location

Victoria, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Program Assistant, under general direction, provides standard program support and coordination of activities for the Medication Assistance Program.

What you need to know

Salary:

$18.20 hourly

Travel:

This position may require up to 20% or more of travel.

Schedule:

This position may require work beyond normal office hours and/or on weekends.

Responsibilities:

Medication Assistance Program

• Assists in coordinating program activities and travels to various program locations to provide on-site support.
• Serves as first point of contact for program information and coordinates responses to request for program information as needed.
• Conducts personal interviews with residents and aids in completing pharmaceutical applications for assistance programs and follows up on pending applications.
• Builds and maintains positive working relationships with patients, healthcare provides, and community organizations.
• Confers as needed on a timely basis with Healthy South Texas staff regarding patient care plans.

Administrative

• Maintains pharmaceutical company and client databases and other program materials, including administrative, fiscal, and client records.
• Composes correspondence, reports, publications, presentations, including editing/proofreading program materials as needed.
• Continuously expands knowledge and understanding of community resources, services, and available programs.
• Assists in reviewing and updating program policies and procedures and makes recommendations for program improvement.
• Performs other duties as assigned.

Patient Support

• Assists patients in reviewing care plans and results in an effective manner.
• Motivates patients to be active and engaged participants in their health.
• Assists patients in overcoming barriers to obtaining needed medical care and social services and utilizing other community resources.
• Provides culturally appropriate support and information for the patient and their families in a series of structed visits and follow-up phone calls in a variety of settings, including the patients’ homes.

Qualifications:

Required Education and Experience

• Bachelor’s degree in applicable field or equivalent combination of education and experience

Preferred Qualifications

• Ability to speak English and Spanish
• Two years of related experience in public health, health outreach, or health education.
• Experience working with healthcare organizations, providers, patients, or community-based organizations.
• Community Health Worker Certification or equivalent.

Knowledge, Skills, and Abilities

• Ability to communicate clearly and effectively with others.
• Ability to work with sensitive information and maintain confidentiality
• Ability to communicate clearly and effectively to ensure understanding
• Knowledge of word processing, spreadsheet, database, and standard office applications
• Strong written and verbal communication skills. Interpersonal, organizational, and customer service skills.

Why Texas A&M University?

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leaveand at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistancefor completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.