Medication Assistance Program Assistant

Texas A&M University Health Science Center; Victoria (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Texas A&M University Health Science Center is seeking a Medication Assistance Program Assistant to coordinate activities, assist residents with applications, and support patient care plans. The role involves outreach, on-site coordination, and collaboration with healthcare partners in Victoria, TX.

The position requires a bachelor’s degree (or equivalent) and 2+ years in public health or health education, with bilingual English/Spanish preferred. Travel up to 20% may be required.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Bilingual English and Spanish preferred.
• 2 years of public health, health outreach, or health education experience.
• Experience with healthcare organizations, providers, patients, or community-based organizations.
• Community Health Worker Certification or equivalent.

Responsibilities

• Coordinate program activities and travels to provide on-site support.
• Serve as first point of contact for program information and responses.
• Interview residents and assist with pharmaceutical applications and follow-up.
• Build relationships with patients, healthcare providers, and community organizations.
• Coordinate with Healthy South Texas staff on patient care plans.

Skills

Bilingual English/Spanish

Strong written and verbalcommunication

Interpersonal skills

Customer service

Communication skills

Education

Bachelor’s degree

Community Health Worker Certification or equivalent

Job description

Job TitleMedication Assistance Program Assistant Agency Texas A&M University Health Science Center Department Coastal Bend Health Education Center

Proposed Minimum Salary$18.20 hourly

Job LocationVictoria, Texas

Job TypeStaff Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Program Assistant, under general direction, provides standard program support and coordination of activities for the Medication Assistance Program.

Salary: $18.20 hourly

Travel: This position may require up to 20% or more of travel.

Schedule: This position may require work beyond normal office hours and/or on weekends.

Responsibilities

• Medication Assistance Program Assists in coordinating program activities and travels to various program locations to provide on-site support.
• Serves as first point of contact for program information and coordinates responses to request for program information as needed.
• Conducts personal interviews with residents and aids in completing pharmaceutical applications for assistance programs and follows up on pending applications.
• Builds and maintains positive working relationships with patients, healthcare provides, and community organizations.
• Confers as needed on a timely basis with Healthy South Texas staff regarding patient care plans.

Administrative

• Maintains pharmaceutical company and client databases and other program materials, including administrative, fiscal, and client records.
• Composes correspondence, reports, publications, presentations, including editing/proofreading program materials as needed.
• Continuously expands knowledge and understanding of community resources, services, and available programs.
• Assists in reviewing and updating program policies and procedures and makes recommendations for program improvement.
• Performs other duties as assigned.

Patient Support

• Assists patients in reviewing care plans and results in an effective manner.
• Motivates patients to be active and engaged participants in their health.
• Assists patients in overcoming barriers to obtaining needed medical care and social services and utilizing other community resources.
• Provides culturally appropriate support and information for the patient and their families in a series of structured visits and follow-up phone calls in a variety of settings, including the patients’ homes.

Qualifications

• Required Education and Experience
• Bachelor’s degree in applicable field or equivalent combination of education and experience
• Preferred Qualifications
• Ability to speak English and Spanish
• Two years of related experience in public health, health outreach, or health education.
• Experience working with healthcare organizations, providers, patients, or community-based organizations.
• Community Health Worker Certification or equivalent.
• Knowledge, Skills, and Abilities
• Ability to communicate clearly and effectively with others.
• Ability to work with sensitive information and maintain confidentiality
• Ability to communicate clearly and effectively to ensure understanding
• Knowledge of word processing, spreadsheet, database, and standard office applications
• Strong written and verbal communication skills.
• Interpersonal, organizational, and customer service skills.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month
• Automatic enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistancefor completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

Equal Opportunity/Veterans/Disability Employer.

The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.