Medication Adherence Liaison - Specialty Pharmacy

Singing River Health System; Pascagoula (MS); On-site; USD 36,000 - 42,000; Full time

Job summary

Singing River Health System in Pascagoula is seeking a Medication Adherence Liaison to ensure patients receive correct medications, packaging and labeled prescriptions. You will work under a licensed pharmacist and adhere to MS Board of Pharmacy standards and accrediting requirements.

Ideal candidates have 3–5 years as a Pharmacy Technician, strong communication, and customer service skills, and can collaborate with clinicians and pharmacy staff in a patient-focused environment.

Qualifications

• High school diploma or equivalent.
• Graduate of a pharmacy technician training program preferred.
• Must be a registered Pharmacy Technician by the Mississippi State Board of Pharmacy.
• Certification as a Pharmacy Technician by the PTCB or NHA preferred; maintained as required.

Responsibilities

• Ensure patients receive the correct medication and packages and labels prescriptions.
• Establish strong relationships with patients, clinicians and pharmacy staff.
• Work as part of a close-knit team and maintain high patient quality and service.

Skills

Customer service

Communication

Education

High school graduate

Pharmacy technician training program

Tools

MS Outlook

Word

Keyboard proficiency

Job description

At Singing River Health System, caring isn't just part of the job — it’s in our DNA. Whether we're saving lives, supporting behind the scenes, or showing up for our community, we bring the energy, heart, and hustle every single day. With pride, passion, and commitment, we will improve health and save lives in our community every day.

Shift: Monday - Thursday (8:00AM - 4:30PM) and Friday (8:00AM - 3:00PM)

Location: Singing River Pascagoula Hospital

Job Description Summary

Position Overview: The Medication Adherence Liaison under the supervision of a licensed pharmacist ensures patients receive the correct medication and packages and labels prescriptions. He/She complies with the standards, ethics, laws and regulations governing the practice of pharmacy, including the MS Board of Pharmacy and all accrediting organizations as applicable.

Critical to this position is a person who is able to establish strong and credible relationships with patients, clinicians and pharmacy staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. A natural forward-planner who critically assesses own performance. Mature, well-presented, professional and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team.

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Education

High school graduate or equivalent required. Graduate of a pharmacy technician training program preferred.

License

Must be a registered Pharmacy Technician by the Mississippi State Board of Pharmacy.

Certifications

Certification as a Pharmacy Technician by the Pharmacy Technicians Certification Board (PTCB) OR the National Healthcare Association (NHA) preferred; certification must be maintained as specified or required by the examining authority.

Experience

3-5 years’ experience. Preferred 5-8 years as a Pharmacy Technician.

Reports to

Retail Pharmacy Manager/Pharmacy Director

Supervises

None

Physical Demands

Stands, turns, bends, stoops, lifts, climbs, and uses many physical motions in performing day-to-day activities. Must be able to stand for extended periods of time and do a great deal of walking without experiencing undue fatigue. Work involves being able to perceive the nature of sounds at normal speaking levels, with or without correction. Must demonstrate the ability to communicate, speak and enunciate to express/exchange ideas and detailed information in person and on the telephone.

Work requires a minimum standard of visual acuity, with or without correction, with the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms that are closer to compare data at close vision. Must be able to work for extended periods of time without experiencing undue fatigue. Must be able to work flexible hours.

Mental Demands

Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must work with the realization that errors may have serious consequences to patient care.

Special Demands

Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have intermediate knowledge of MS Outlook and Word. Must be able to understand basic pharmaceutical and medical technology. Must have knowledge of sterile procedures and techniques. Must be knowledgeable of medical abbreviations, medication strengths, IV solutions, generic and brand name medications, and basic pharmacy operations.

About the Employer

If you're looking for purpose, teamwork, and a place where what you do truly matters, you've found it. Lets do big things together.

Singing River is both a mission-driven healthcare provider and one of the largest employers on the Mississippi Gulf Coast. We offer best-of-industry benefits, scheduling options, and professional pathways for our employees. Within each of our three hospitals and 50+ primary care and specialty clinics, you'll find a team devoted to quality, teamwork, and service.