Medication Access Coordinator

Alliance Hs; Memphis, Northern (TN, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Alliance Healthcare Services in Memphis, TN is seeking a Medication Access Coordinator to facilitate patient access to medications through PAPs, affordability resources, and program administration. You will enroll patients, coordinate renewals, manage sample processes, and help transition to long-term coverage.

The role requires two years of healthcare-related experience, strong organization, communication, and computer skills, and a collaborative approach with providers, pharmacies, and care

Qualifications

• Two years of experience in healthcare, pharmacy, benefits coordination, patient access, or related field preferred.
• Strong organizational, communication, and computer skills required.

Responsibilities

• Screen and enroll eligible patients in Patient Assistance Programs (PAPs).
• Assist with applications, supporting documents, renewals, and follow-up activities.
• Educate patients regarding medication access options and eligibility requirements.
• Coordinate with providers, pharmacies, pharmaceutical manufacturers, and support programs.
• Monitor application approvals, denials, and medication delivery status.
• Maintain accurate records and ensure HIPAA compliance.
• Track program outcomes, medication cost savings, and enrollment metrics.
• Prepare reports and support audits and quality improvement initiatives.

Skills

Healthcare experience

Organizational skills

Communication skills

Computer skills

Tools

Patient tracking systems

HIPAA compliance software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medication Access Coordinator

FT-40 HR WORK WK Admin Support Memphis, TN, US

5 days ago Requisition ID: 1598

Job Title: Medication Access Coordinator

Reports to: Director of Pharmacy Services

Summary:

Responsible for facilitating patient access to medications through manufacturer patient assistance programs, medication affordability resources, and organization-wide drug sample management. Coordinates enrollment, renewals, medication access, inventory oversight, compliance, and distribution activities to improve patient outcomes and reduce barriers to care.

Education Requirement:

Licensure/Certification Requirement:

Experience Requirement:

Two years of experience in healthcare, pharmacy, benefits coordination, patient access, or related field preferred. Strong organizational, communication, and computer skills required.

Key Job Responsibilities

Essential Duties and Responsibilities

• Screen and enroll eligible patients in Patient Assistance Programs (PAPs).
• Assist with applications, supporting documents, renewals, and follow-up activities.
• Educate patients regarding medication access options and eligibility requirements.
• Coordinate with providers, pharmacies, pharmaceutical manufacturers, and support programs.
• Monitor application approvals, denials, and medication delivery status.
• Maintain accurate records and ensure HIPAA compliance.
• Track program outcomes, medication cost savings, and enrollment metrics.
• Prepare reports and support audits and quality improvement initiatives.

Drug Sample Program Management

• Oversee the organizational drug sample program.
• Receive, track, store, and audit medication samples.
• Monitor inventory levels, expirations, recalls, and replenishment needs.
• Maintain sample accountability and chain-of-custody records.
• Develop and maintain standard operating procedures for sample management.

Medication Sample Distribution

• Coordinate distribution of approved medication samples to patients throughout the organization.
• Verify patient eligibility and provider authorization.
• Document all distributions in required tracking systems and patient records.
• Collaborate with providers, nursing staff, and pharmacy personnel to ensure appropriate use.
• Assist patients transitioning from samples to long-term coverage or assistance programs.

Compliance, Collaboration, and Professional Expectations

• Maintain compliance with agency policies, program requirements, payer expectations, and applicable regulatory standards; monitor and respond to agency communications and email within expected timeframes; and demonstrate professionalism, accountability, teamwork, respectful communication, and alignment with Alliance Healthcare Services’ values and commitment to high-quality client care.
• Complete all required trainings, meetings, documentation, and compliance requirements within established timeframes.
• Perform other duties as assigned.

Key Performance Indicators

• Patients enrolled in assistance programs
• Medication cost savings generated
• Approval and renewal rates
• Sample inventory accuracy
• Patients served through sample distribution