Medicare Inbound Lead Qualifier & Support Specialist

amerilife; Melville (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Disability insurance

Life insurance

Job summary

AmeriLife’s Plan Medicare division seeks a Medicare Sales Development Representative (SDR) to handle inbound calls, qualify leads, and pass qualified prospects to licensed agents in a fast-paced office in Melville, NY. The role does not close sales or provide detailed plan recommendations.

The ideal candidate is a clear communicator, well-organized, and comfortable in a phone-based setting, with a healthcare or insurance interest and a bachelor’s degree (or equivalent).

Qualifications

• 1-3 years of inbound call handling or sales support experience.
• Strong verbal communication and rapport-building on the phone.
• Experience with CRM systems or call software helpful.

Responsibilities

• Handle a high volume of inbound calls from Medicare-eligible individuals.
• Qualify leads by gathering eligibility, coverage needs, timing, and intent.
• Transfer qualified prospects to licensed agents for enrollment support.

Skills

Inbound calls

Lead qualification

Phone communication

CRM systems

Education

Bachelor's degree or equivalent

Job description

AmeriLife’s Plan Medicare division seeks a Medicare Sales Development Representative (SDR) to handle inbound calls, qualify leads, and pass qualified prospects to licensed agents in a fast-paced office in Melville, NY. The role does not close sales or provide detailed plan recommendations.

The ideal candidate is a clear communicator, well-organized, and comfortable in a phone-based setting, with a healthcare or insurance interest and a bachelor’s degree (or equivalent).