Medicare Enrollment Pro - Open Enrollment Expert

Peak Health; Lubbock (TX); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

PHH Peak Health Holdings is seeking a Medicare Enrollment Specialist to join our enrollment team in a role reporting to the Enrollment Manager. You will review and process member enrollment forms, determine eligibility, and perform data entry with high accuracy to support Peak Health Plan Suite operations.

Responsibilities include resolving enrollment issues, maintaining records, and delivering trainings. The role emphasizes quality control, CMS tool familiarity, and excellent communication with

Formación

• High School diploma or equivalent; plus data entry and customer service experience.
• Bachelor's degree or higher preferred; related healthcare education valued.
• Experience with Medicare enrollment processing and eligibility review.

Responsabilidades

• Verify accuracy and completeness of member enrollment forms.
• Resolve enrollment issues to ensure smooth member experience.
• Maintain Medicare enrollment records and update as needed.
• Meet production and quality standards; manage Workqueues.
• Communicate effectively with internal and external staff.
• Coordinate benefits (COB) on member records.
• Develop and deliver trainings for the department.

Conocimientos

Medicare enrollment processes

Data entry accuracy

Customer service

Attention to detail

Communication skills

Educación

Bachelor's degree

Associate Degree in healthcare field

High School diploma or equivalent

Herramientas

EPIC

Microsoft Office

MARx CMS

Descripción del empleo

PHH Peak Health Holdings is seeking a Medicare Enrollment Specialist to join our enrollment team in a role reporting to the Enrollment Manager. You will review and process member enrollment forms, determine eligibility, and perform data entry with high accuracy to support Peak Health Plan Suite operations.

Responsibilities include resolving enrollment issues, maintaining records, and delivering trainings. The role emphasizes quality control, CMS tool familiarity, and excellent communication with