Medicare Enrollment Operations Supervisor

Centene Corporation; Washington, Baltimore (District of Columbia, MD); Vor Ort; USD 70.000 - 126.000; Vollzeit

Zusammenfassung

Centene Corporation in Washington, DC, is seeking a Senior Operations Manager to oversee Medicare enrollment operations, regulatory audits, and related initiatives, ensuring audit readiness and process improvements.

The role emphasizes supervising staff, managing service levels, and partnering with stakeholders across plans and IT to drive ROI and compliance with state, federal, and CMS requirements.

Qualifikationen

• Associate's Degree in Business or related field or equivalent experience required.
• 2+ years supervisory/lead experience or management of large projects required.
• 2+ years business operations in enrollment, billing, contact center, claims or similar operations required.
• 2+ years experience in managed care and/or Medicare environment preferred.

Aufgaben

• Oversee implementation of quality and operations excellence programs.
• Monitor production and service levels to ensure goals are met.
• Hire, train, and manage staff.
• Ensure compliance with state, federal, and company metrics.
• Lead process improvements and ROI analyses with stakeholders.

Kenntnisse

Supervisory experience

Project management

Process improvement

Analytical problem solving

CMS processing knowledge

Ausbildung

Associate's Degree in Business or related field

Tools

Microsoft Excel

Jobbeschreibung

Centene Corporation in Washington, DC, is seeking a Senior Operations Manager to oversee Medicare enrollment operations, regulatory audits, and related initiatives, ensuring audit readiness and process improvements.

The role emphasizes supervising staff, managing service levels, and partnering with stakeholders across plans and IT to drive ROI and compliance with state, federal, and CMS requirements.