Medical Virtual Assistant- PH Registered Nurse Only

New U Therapy Center & Family Services Inc.; Westlake Village (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

New U Therapy Center & Family Services is seeking a Medical Virtual Assistant to join their healthcare team. This role involves providing essential administrative support to psychiatry clinicians while maintaining patient privacy and compliance with HIPAA. Candidates should have a background in psychiatric care and be adept with various technologies. Benefits include a pay increase post-probation and allowances for internet and health expenses.

Benefits

Internet Allowance

Health Allowance

5-day vacation leave

3 days sick leave credits

Work-from-home convenience

Qualifications

• Minimum 2 years working in mental health care required.
• Experience taking med/side effect calls and refill requests.
• Strong knowledge and adherence to HIPAA standards.

Responsibilities

• Providing administrative support to psychiatry staff.
• Maintaining patient privacy and adhering to HIPAA guidelines.
• Scheduling patient appointments and maintaining communication.

Skills

Patient Care Skills

Technology Competency

Interpersonal Skills

Organizational Skills

Active Listening

Education

Bachelor's Degree

Registered Nurse License

Tools

EHR Systems

GMail

Zoom

Google Meet

Job description

Name of Company: New U Therapy Center & Family Services

We are seeking an organized Medical Virtual Assistant to join our growing healthcare team. In this role, you will provide psychiatry staff administrative strong administrative support, assist the front desk in any other administrative duties including scanning and uploading documents, confirming appointments, and reviewing clinicians’ schedules, updating and filing patient medical records, and or any patient correspondence.

Duties and Responsibilities:
❖ Providing psychiatry staff with administrative support
❖ Maintaining patient privacy and adhering to HIPAA guidelines at all times
❖ Using computer applications- performing any data entry tasks to document patient
demographics
❖ Managing office telephone system, including answering calls and returning messages
❖ Scheduling patient appointments and maintaining communication to confirm future
appointments when necessary
❖ Assists clinicians in submitting lab orders and reviewing patient lab results
❖ Updating and filing patient medical records and or any patient correspondence
❖ Transmitting prescription or refill requests as directed by providers.
❖ Obtaining prescription authorizations for patient medications
❖ Obtaining patient vitals and documenting them in charts
❖ Explaining treatment procedures to patients
❖ Ensuring the patient signs all consents before provider performs any procedure
❖ Assisting patients with their concerns or questions on medications or treatment and
communicating these concerns to their primary clinician
❖ Providing compassionate patient support and care, attention, and assistance during office
visits
❖ Communicate with clinicians and pharmacies for medication refills or any questions
about prescribed medications
❖ Assist the front desk in any other administrative duties including scanning and uploading
documents, confirming appointments, and reviewing clinicians’ schedules
❖ Providing administrative support to psychiatry clinicians
❖ Entering patient demographic information into prescription software such as MD Toolbox
❖ Scribing for clinicians and writing notes for clinicians to review

Responsibilities and/or job duties may vary and change according to the Center’s needs and in
the Center’s sole and absolute discretion.

Qualifications:
Background in psychiatric care (i.e. nursing, physician assistant, etc)
Minimum 2 years working in mental health care
Bachelor’s degree
Strong competency with technology use (i.e. GMail, Zoom, Google Meet, EHR systems)
Exceptional patient care skills
Strong knowledge and adherence to HIPAA standards
Passion and commitment to working with, educating, and mentoring a diverse student population
Strong interpersonal skills demonstrating active listening, communication, empathy and concern for others, and problem-solving capabilities
Good communication skills
Highly organized and detail-oriented
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with New U Therapy Center and Family Services, Inc.

MUST HAVE:
Experience taking med/side effect calls
Experience taking refill requests

Required License:
Registered Nurse

Work-from-home Requirements:
Good video lighting
Noise-cancelling headphones
Well-lit home/ office, free of noise

Benefits:
Raise of pay if passed the 90-day probationary period plus an additional $10.00 per month for internet allowance assistance.
Additional $20.00 per month for health allowance plus 5-day vacation leave credits and 3 days sick leave credits (not convertible to cash)
Promotions
Work-from-home convenience

Rate: $5 per hour

Note: Please be advised that HR will reach out only to the candidates who will be shortlisted.

Core Values:

Apply now with your resume!

New U Therapy Center & Family Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.