Medical Virtual Assistant (HIPAA-compliant)

Gentask Virtual Assistance Services; Brooklyn Park (MN); Remote; USD 30,000 - 50,000; Part time

Job summary

An innovative healthcare practice is seeking a proactive Medical Virtual Assistant to support its wellness-focused services. This role offers the chance to engage with patients, manage schedules, and utilize digital tools to enhance communication and marketing efforts. The ideal candidate will thrive in a remote work environment, demonstrating strong organizational skills and a passion for healthcare. Join a forward-thinking team that values tech-savvy individuals ready to make a difference in patient care and wellness coaching.

Qualifications

• Experience in patient coordination and communication.
• Proficient in using digital tools for healthcare management.

Responsibilities

• Manage patient follow-ups and support via phone.
• Coordinate provider schedules and manage EMR.

Skills

Fluent spoken English

Patient communication

Tech-savvy with digital tools

Tools

Practice Better

Spruce

RingCentral

Flodesk

Canva

Instagram

Job description

Medical Virtual Assistant (HIPAA-compliant)

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Job Details

Job Title: Medical Virtual Assistant (Part-Time, EST Hours)
Location: Remote (Must be available Monday to Friday, 10 AM - 2 PM EST)
Industry: Healthcare / Wellness Coaching
Job Type: Part-Time

About the Role

We are seeking a proactive and highly organized Medical Virtual Assistant to support a growing wellness-focused healthcare practice. The ideal candidate is fluent in English, experienced in patient communication, and tech-savvy with digital tools used in modern healthcare and wellness coaching.

Key Responsibilities

• Patient Coordination: Follow up with patients after bookings; provide support via phone (Spruce or RingCentral).
• Scheduling & EMR Management: Manage provider schedules using Practice Better; coordinate calendar availability (must be online 10 AM - 2 PM EST).
• Email Marketing: Create and manage email sequences; design and send campaigns using Flodesk.
• Social Media Support: Design engaging graphics with Canva; schedule and post content to Instagram; respond to messages and comments to boost engagement.

Required Experience & Tools

• Fluent spoken English (for real-time communication)
• Experience with Practice Better (EMR platform)
• Proficient with Spruce or RingCentral
• Skilled in Flodesk (email automation)
• Canva for social media design
• Experience with Instagram content management and engagement

Preferred Qualifications

• HIPAA-compliant work practices
• Background in wellness coaching or healthcare
• Tech-savvy, detail-oriented, and self-motivated

Schedule

• Part-Time: Monday to Friday, 10 AM - 2 PM EST
• Potential for additional hours as the role grows

Application Process

Please submit your resume and a portfolio of relevant experience and availability. Apply here: https://forms.gle/VBxSkdprK8PoxR3h9

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Outsourcing/Offshoring

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