Medical Unit Clerk

County of Riverside; California; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Evening shift differential $1.30/hr

Night shift differential $1.90/hr

Job summary

Riverside University Health System Medical Center in Riverside, California is seeking a Medical Unit Clerk for the Arlington Campus Emergency Treatment Services to support physicians, nurses, and clinical staff in the medical treatment unit.

You will perform clerical duties, maintain census and charts, schedule appointments, arrange transport, manage referrals, and provide end-of-shift reports, with emphasis on accuracy and communication.

Qualifications

• One year of clerical experience in a health care agency; substitutions allowed per education or training.
• Must know medical terminology; medical assistant coursework preferred.
• English reading, writing and speaking proficiency required.
• BLS certification required (AHA).

Responsibilities

• Answer and direct phone calls; assemble and manage patient charts and assignment logs.
• Process referrals, census data, and maintain filing systems.
• Order stock supplies and perform light stocking duties; provide end-of-shift reports.
• Schedule medical appointments and arrange in-house patient transport.
• Transcribe physician orders and communicate with staff; assist with lab orders and consults.

Skills

Clerical experience in healthcare

Medical terminology

English proficiency

Typing 45 wpm

Ability to work under stress

Education

Secretarial sciences / medical assisting coursework

College coursework in secretarial sciences / related field (18 sem/24 qtr units)

Job description

About The Position

Riverside University Health System - Medical Center is currently recruiting for a Medical Unit Clerk to join the Arlington Campus - Emergency Treatment Services department within the Behavioral Health facility located in Riverside, California.

Under general supervision, the Medical Unit Clerk performs a variety of clerical and administrative duties in support of physicians, nurses, and other clinical staff assigned to the medical treatment area.

Key responsibilities include, but are not limited to: answering and directing phone calls; assembling and disassembling patient charts; completing and distributing assignment logs; processing incoming faxed referrals; obtaining, recording, and maintaining hospital census information; and performing filing duties. The Medical Unit Clerk also requests supplies and maintains appropriate stock levels in the work area, provides end-of-shift reports to incoming Medical Unit Clerks, and ensures communication boards are current and accurate. Additional duties include carrying out laboratory orders, referrals, and medical consults; scheduling medical appointments; arranging transportation for in-house patients; and assisting patients with placing phone calls.

Schedule

5/40, 3 pm – 11:30 pm, 8‑hour shifts, rotating weekends

Location

9990 County Farm Road, Riverside, CA 92503

Differential

Evening shift differential of $1.30 per hour for your time worked between 6pm – 11pm, Night shift differential of $1.90 per hour for your time worked between 11pm – 6am

Requirements

• Clerical experience in a healthcare agency. Behavioral health experience is preferred.
• Must be comfortable working in behavioral health emergency and inpatient healthcare facilities.
• Candidate should know medical terminology, preferably having completed a medical assistant course.
• Must be able to read, write, and speak English proficiently.
• Basic Life Support (BLS) certification is required, issued by the American Heart Association (AHA).

Meet the Team!

Every day at Riverside University Health System Medical Center, a dedicated team of healthcare professionals and support staff come together to improve lives across Riverside County. Our nationally recognized programs and specialized services thrive because of the diverse talents and commitment of our team members. No matter your background or skill set, you’ll discover meaningful opportunities and a strong sense of purpose here.

To learn more about RUHS Medical Center, please visit www.ruhealth.org

Examples Of Essential Duties

• Transcribes physician's orders from patient chart to the proper forms in preparation for verification by professional staff; answers telephone; takes and delivers telephone messages.
• Provides routine information as requested to staff, patients, visitors, and the public; greets patients and visitors; places calls to doctors, other medical units, and support units as directed.
• Tracks admissions, discharges, transfer, and room changes for census purposes; completes proper forms and records for patient admissions, transfers, discharges, examinations, and testing; may assemble, disassemble, update, and thin patient charts.
• Maintains unit files; runs errands and transports supplies, specimens, and other materials as needed; contacts or receives calls from hospital departments, hospitals, doctor's offices, or medical agencies to coordinate or schedule services for patients.
• Responds to established emergency procedures; assists in ordering stock supplies; distributes mail, packages, and flowers to patients as necessary.
• Makes clinic appointments for patients; prepares birth certificates and identification bands as necessary; performs incidental typing duties.

Minimum Qualifications

Experience: One year of experience in clerical work in a health care agency. Either of the following may be substituted for the required experience: Completion of 18 semester or 24 quarter units from a recognized college in secretarial sciences, office practice, business education, medical assisting, or a closely related field; OR Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, medical assisting, or a closely related field.

Other Requirements

Certification

BLS for healthcare workers certified by the AHA

Skill to:

Type 45 net words per minute.

Knowledge of:

Modern office practices and procedures including filing and operating standard office equipment.

Ability to:

Understand and follow oral and written directions; perform general clerical work and learn quickly the specific operations of a medical treatment unit; establish and maintain effective working relationships with the public and fellow employees; work effectively under stress and in emergency situations.

Physical Requirements:

Lift up to 25 lbs occasionally, reach above shoulder level frequently. Sit, Stand, walk frequently.

SUPPLEMENTAL INFORMATION

This posting may close without notice depending on the number of applications received.

Who may apply?

This recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of the County of Riverside's RUHS may be considered before other applicants, depending on the volume of applications received.

APPLICATION INFORMATION

Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Schedule, Overtime, Standby/On-Call, and Travel Obligations

The County of Riverside offers a variety of alternative work schedules, dependent upon department operations and needs. Certain assignments may involve overtime, standby/on-call shifts, and/or travel; however, scheduling, shift assignments, overtime work, standby/on-call duty, and travel obligations are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Applicants should contact the assigned recruiter for additional information regarding the schedule, overtime and standby/on-call expectations, and travel obligations.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.