Medical Transportation Policy & Program Coordinator (OPERATIONS & POLICY ANALYST 1)

Oregon Health Authority; Salem (OR); Hybrid; USD 54,000 - 83,000; Full time

Benefits offered by this job

Excellent medical, vision, dental

Paid time off and holidays

Public service loan forgiveness (PPS)

Retirement pension (PERS/OPSRP)

Training and development opportunities

Job summary

Oregon Health Authority seeks a Medical Transportation Policy & Program Coordinator to support the OHP transportation program through policy updates, rule guidance, and collaborative work with partners. The role focuses on monitoring expenditures and evaluating program outcomes while ensuring compliance and equity.

The position is hybrid, with in-office requirements and a starting salary in the posted range.

Qualifications

• A Bachelor's degree or equivalent in relevant fields.
• Experience in policy development or program administration.
• Knowledge of health equity and social determinants is preferred.

Responsibilities

• Support transportation program policy updates and rule changes.
• Assist with fee schedules, guidance documents, and claims processing system updates.
• Collaborate with partners, tribes, and community stakeholders for input.
• Monitor expenditures and evaluate program outcomes; provide compliance feedback.

Skills

Policy development

Health equity

Project coordination

Communication skills

Regulatory knowledge

Analytical thinking

Stakeholder engagement

Education

Bachelor's degree in Business/Public Administration/Behavioral or Social Sciences/Finance/Political Science

Tools

Microsoft Excel

Microsoft Word

Outlook

Teams/SharePoint/Smartsheet

Job description

Position Title

Medical Transportation Policy & Program Coordinator (OPERATIONS & POLICY ANALYST 1)

Initial Posting Date

10/08/2026

Application Deadline

10/15/2026

Agency

Oregon Health Authority

Salary Range

$4,519 - $6,904

Position Type

Employee

Job Description

The Medicaid Division is responsible for the design, development, implementation, monitoring, evaluation, and improvement of publicly funded Medicaid programs and related health programs, which includes the Oregon Health Plan (OHP), Healthier Oregon, the OHP-Bridge Program, and initiatives under 1115 demonstration waivers, state plan authorities, and 1915 home and community-based services waivers. Medicaid Provider Network & Workforce Development Policy unit provides subject matter expertise and FFS program leadership. For these programs, the Hospital & Professional Services Policy subunits write administrative rules (OAR), directs coverage policy, directs provider enrollment and provider billing policy, issues guidance, and guides rate setting. The primary purpose of this position is to support transportation programs under the Oregon Health Plan (OHP). OHP covers emergency (ambulances) and non-emergency (regular rides) transportation to help members get to eligible healthcare services and appointments. This position works closely with the transportation program leads and leadership to make updates to program administrative rules, fee schedules, guidance documents, and the state’s claims processing system. This position also consults with partners, community members, and Tribes to gain their perspectives about OHPs transportation coverage. The work also includes monitoring program expenditures and outcomes, evaluating program impacts, and giving compliance feedback to transportation providers and contractors.

This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.

What We Are Looking For

Minimum Qualifications:

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills;

OR

Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Desired Attributes

The following are desired attributes that we have identified as key to success for this role at OHA. These are the attributes we are looking for in our top candidate. If you have any of these, please let us know in your application.

• Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that advance health equity (address systemic health disparities, expand culturally responsive and inclusive services, factor in social determinants of health) and elevate the voice of community and those with lived experience.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon and relational landscape of key partners, providers, community-based organizations, and advocacy groups.
• Demonstrated experience supporting meeting coordination and project tracking, including the preparation of planning tools, data, and documentation that contribute to collaborative communication and informed decision-making.
• Knowledge of legislative and regulatory processes; specific knowledge of Oregon Administrative Rules, Oregon Revised Statutes, and federal and state Medicaid laws and regulations is valued.
• Ability to explain agency procedures and provide accurate technical assistance regarding forms, policies, and administrative processes within an established regulatory or programmatic framework. Knowledge of quality assurance and continuous process improvement procedures including experience support for compliance monitoring and assistance with audit preparation or documentation.
• Strong oral and written communication skills across a variety of forums; experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.
• Ability to demonstrate proficiency in Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint and Smartsheet.

Application Guidance

Submission Requirements

Your candidate profile and application are your opportunity to showcase your skills and interest in this role. Submissions will be reviewed for clarity, consistency, and communication skills, and for alignment with the guidance provided in the below:

• Resume – Attach your current resume that clearly outlines your education and work experience relevant to this position.
• Supplemental Questions – Answer all supplemental questions completely and accurately.
• Final Check! – Before submitting, confirm that all required materials are included, and your Workday Job History is current. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Equal Pay Analysis Webpage for more information.

Reminders

• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. To protect your information and ensure correct processing, please follow the instructions for submitting your Veterans’ Preference documentation.
• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline.

About The Team & Benefits Of Joining

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.

Benefits

If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.

Additional Details

• This announcement is for one, full-time, permanent, SEIU represented, Medical Transportation Policy & Program Coordinator (Operations and Policy Analyst 1) position based in Salem, Oregon.
• This is a hybrid (10% in-office) position. “Review Section 4: Working Conditions” in the position description (linked above) for more information.
• Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment.
• The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
• This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position.
• We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources – including Artificial Intelligence (AI) tools – are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.

Contact Information

Recruiter: Stephanie Mitchell

Email: [e-mail]

Phone (text friendly): [phone]

Accommodation Requests (ADA): OHA provides reasonable accommodations under the ADA, which may include alternative formats of materials or language support. If you need an accommodation to apply for this position or participate in the selection process, please contact the recruiter listed above.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources | What You Need to Know to Get the Job

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation and does not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.