Medical Technician EMT-B AEMT CCMA

DispatchHealth; Richardson (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An innovative healthcare provider is seeking a dedicated Medical Technician to deliver hospital-level care in patients' homes. This role involves supporting patient care by conducting physical exams, gathering data, and performing diagnostic tests under the guidance of a virtual healthcare provider. The ideal candidate will possess strong communication and customer service skills, along with relevant certifications. Join a rapidly growing team that values compassion, integrity, and innovation in healthcare delivery, and enjoy a flexible schedule with opportunities for career advancement and a comprehensive benefits package.

Benefits

Flexible Shifts

Comprehensive Benefits Package

Quarterly and Annual Bonuses

On-site Training and Growth Opportunities

Qualifications

• EMT certification required with patient-facing experience.
• Strong organizational skills and ability to work autonomously.

Responsibilities

• Drive to patient locations and assist with care.
• Collect patient data and vital signs as required.
• Maintain infection prevention strategies during visits.

Skills

Customer Service Skills

Communication Skills

Critical Thinking Skills

Cultural Competency

Ability to Lift 50 Pounds

Education

High School Diploma or GED

EMT-B, AEMT, or CCMA Certification

Bachelor's Degree in Core Science

Tools

i-STAT Device

EMR Software

Job description

How You'll Make an Impact

The DispatchHealth Medical Technician II (DHMT-II) in Dallas, TX supports patient care by assisting with physical exams, point of care testing, treatments, and data gathering. The DHMT II works at the direction of a virtual DispatchHealth Advanced Practice Provider (Nurse Practitioner or Physician Assistant) while being present with patients in their homes. Strong organizational and customer service skills are keys to success as the DHMT-II. Extensive on-the-job training will be provided for this exciting opportunity to assist in the delivery of hospital-level healthcare in the comfort of a patient’s home.

Job Details:

• Flexible Shifts: 10-hour shifts (8:00am - 6:00pm)
• Work-Life Balance: You’ll be required to work 3-4 shifts per week, including every other weekend (Saturday and Sunday).
• Competitive Pay & Benefits: Enjoy a competitive hourly rate, comprehensive benefits package, and quarterly and annual bonuses as incentives.
• Career Growth: We provide on-site training and growth opportunities to help you advance your career.

Ideal Candidate:

• Holds an EMT-B, AEMT, or CCMA certification.
• BLS & CPR certified.
• Ready to represent the company with a company vehicle provided for your use.

What You'll Do

• Drive DispatchHealth vehicle to meet patients at their place of need and load and unload supplies for daily activities.
• Don and doff PPE appropriately and maintain strict infection prevention strategies.
• Communicate with a healthcare provider via messaging video conference and mobile device.
• Obtain patient’s vital signs and assist in the collection of patient data.
• Facilitate a physical exam using a mobile device and conduct other diagnostic tests and treatments as requested by the virtual provider, as permitted by state law. This may include, but is not limited to, blood draws, EKG, splints, basic wound care, and other patient care activities that are required for the successful completion of the visit.
• Perform indicated point-of-care lab testing as directed by the virtual provider.
• Prepare discharge instructions in conjunction with the provider.
• Responsible for equipment use, care, and allocation.
• Restock and clean equipment at the end of shift appropriately.
• Other duties as assigned to successfully complete a visit and maintain equipment and vehicles.

What You Need

• EMT certification with NREMT, or EMT-B (per state requirements) in good standing, OR Paramedic OR Medical Assistant.
• Minimum one (1) year patient-facing experience.
• Candidates with a bachelor’s degree in a core science or lab science and have a minimum of 2 years’ experience in chemistry and hematology, especially with experience using an i-STAT device, are encouraged to apply.
• Valid driver’s license with a clean driving record.
• BLS, American Heart Association.
• High School Diploma or GED equivalent.
• Ability to lift and carry equipment up to 50 pounds.
• Ability to walk up and down several flights of stairs easily while carrying equipment.
• Strong customer service, communication, and technological skills.
• Previous experience of comprehensive history gathering and documentation within EMR.
• Previous experience with basic procedural skills.
• Cultural competency - ability to interact with patients and families and develop rapport and trust, ability to communicate and provide verbal professional clinical presentations/summaries.
• Function autonomously and as part of a team to responsibly deliver care with flexibility and open-mindedness.
• Continuous learner with strong critical thinking skills.
• Ability to work a varied schedule with evenings, holidays, and weekends required.

Who We Are

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering, and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental, and vision insurance, 401k, paid time off, family, and short-term disability leave.

Our Mission

We deliver trusted, compassionate care to all in the comfort of home.

Our Vision

Building the world's largest in-home care system.

Our Values are embodied in The DispatchWay

• Courage to advocate for our patients and each other.
• Innovation to trailblaze a new path for healthcare.
• Integrity to create a respectful and inclusive environment.
• Compassion to provide quality, safe, and excellent care.

Connect With Us

Get to know us! Watch the video to hear from healthcare professionals on what it's like to work with DispatchHealth. Follow us on Facebook, X, and YouTube to learn more.

Applications are being accepted for this role for at least 3 days after the posting date, or once we receive a sufficient number of qualified candidates.

Job Post Information* : Posted Date

2/19/2025