Medical Support Assistant or Certified Medical Assistant I, II, or III - Valve Clinic

OU Health; Oklahoma City (OK); On-site; USD 30,000 - 45,000; Full time

Job summary

OU Health is seeking a Medical Support Assistant or Certified Medical Assistant for the Valve Clinic in Oklahoma City. This role involves providing direct patient care, performing clinical and administrative duties, and ensuring patient comfort. Candidates must have a high school diploma or GED, with BLS certification required and varying experience levels based on the position.

Benefits

Comprehensive benefits including PTO

401(k) plan

Medical and dental plans

Qualifications

• BLS certification required upon hire.
• 0-3 years in patient care preferred for Medical Support Assistant.
• 3-5 years in patient care required for Certified Medical Assistant II.

Responsibilities

• Provides direct patient care by taking vitals and patient history.
• Monitors and documents patient status.
• Coordinates scheduling with healthcare professionals.

Skills

Knowledge of medical terminology

Effective communication skills

Detail-oriented

Teamwork skills

Education

High School Diploma or GED

Medical Assistant Program preferred

Job description

Position Title:

Medical Support Assistant or Certified Medical Assistant I, II, or III - Valve Clinic

Department:

Valve Clinic

Job Description:

This position may be filled as either Medical Support Assistant or Certified Medical Assistant I, II, or III - depending on experience, expertise, and qualifications.

See below for minimum qualifications for either level.

The Medical Support Assistant works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. This position plays an important role in the ambulatory setting by performing clinical and administrative duties and helping patients feel at ease and understand provider instructions.

Essential Responsibilities

Responsibilities listed here are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Provides direct patient care by taking vitals, patient history, referrals, and patient phone messages under supervision.
• Adheres to National Patient Safety Goals as appropriate.
• Contributes to patient assessment and re-assessment.
• Monitors and documents patient status.
• Manages large call volume with excellent telephone etiquette.
• Organizes workflow to meet patient needs promptly.
• May retrieve and transport instruments and supplies.
• Exposes to hazards including infections, blood, body fluids, electrical equipment, chemicals; must follow standard precautions.
• Responsible for stocking exam rooms, inventory, and supplies.
• Coordinates scheduling with healthcare professionals and facilities.
• Assists with procedures, maintains sterile fields, and labels specimens.
• Gathers and documents patient condition, lab values, pain levels, education needs, nutritional status, and potential complications.
• Performs cleaning, sterilization, and high-level disinfection of scopes and instruments.
• Performs other duties as assigned.

Minimum Requirements Medical Support Assistant:

Education: High School Diploma or GED required.

Experience: 0-3 years in patient care preferred.

License/Certification: BLS certification required upon hire.

Minimum Requirements Certified Medical Assistant I:

Education: High School Diploma or GED; Medical Assistant Program preferred.

Experience: 0-3 years preferred.

License/Certification: BLS certification required; plus one of the following certifications:

• AMT Medical Assistant
• Registered Medical Assistant - American Association of Medical Personnel
• Registered Medical Assistant - American Allied Health
• AAMA Certified Medical Assistant
• National HealthCareer Association Certified Medical Assistant
• NCCT National Certified Medical Assistant
• National Association for Health Professionals Registered Medical Assistant

Minimum Requirements Certified Medical Assistant II:

Education: High School Diploma or GED; Medical Assistant Program preferred.

Experience: 3-5 years in patient care required.

License/Certification: BLS certification required; plus one of the above certifications.

Minimum Requirements Certified Medical Assistant III:

Education: High School Diploma or GED; Medical Assistant Program preferred.

Experience: 5+ years in patient care required.

License/Certification: BLS certification required; plus one of the above certifications.

Knowledge, Skills, and Abilities:

• Knowledge of medical terminology.
• Professional interaction with healthcare practitioners and patients.
• Effective communication skills.
• Ability to observe and gather information from relevant sources.
• Teamwork skills.
• Detail-oriented and capable of completing work tasks.
• Maintains composure in difficult situations.
• Understanding and sensitivity to others' needs.

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OU Health is an equal opportunity employer offering comprehensive benefits including PTO, 401(k), medical and dental plans, and more. Our benefits and compensation packages are designed to meet your needs both inside and outside of work, creating peace of mind for you and your family.