Medical Support Assistant (MSA) or Certified Medical Assistant I (CMA I) - Stephenson Cancer Ce[...]

OU Health; Tulsa (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Medical Support Assistant to join their dynamic team at the Stephenson Cancer Center. This role is pivotal in providing direct patient care, assisting healthcare providers, and ensuring a smooth workflow in a fast-paced environment. With a focus on patient interaction and administrative support, you will play a crucial role in enhancing patient experiences. The organization offers a competitive total rewards package, including a sign-on bonus, comprehensive benefits, and a supportive work culture aimed at fostering professional growth. If you are passionate about patient care and thrive in collaborative settings, this opportunity is perfect for you.

Benefits

Comprehensive benefits package

PTO

401(k)

Medical and dental plans

Sign-on bonus

Qualifications

• 0-3 years in patient care as a Medical Assistant or similar role preferred.
• BLS certification required upon hire.

Responsibilities

• Provides direct patient care including taking vitals and patient history.
• Handles large call volumes with excellent telephone etiquette.
• Coordinates scheduling with healthcare professionals.

Skills

Basic medical terminology

Effective communication

Teamwork skills

Detail-oriented

Patient interaction

Education

High School Diploma or GED

Accredited Medical Assistant Program

Job description

Position Title:

Medical Support Assistant (MSA) or Certified Medical Assistant I (CMA I) - Stephenson Cancer Center at Hillcrest

Department:

Hillcrest-Clinic

Job Description:

This position may be filled as either Medical Support Assistant or Certified Medical Assistant I, depending on experience, expertise, and qualifications.

Note: New to OU Health? Ask your recruiter about our competitive total rewards package including up to $2,000 sign-on bonus!

Location:

Stephenson Cancer Center at Hillcrest Medical Center in Tulsa, Oklahoma

Shift:

Full-Time (40 hours/week) Monday-Friday 8a-5p

Overview:

The Medical Support Assistant works alongside Physicians and Advanced Practice Providers to provide direct patient care according to state and federal guidelines. This role involves performing clinical and administrative duties and helping patients feel at ease and understand provider instructions.

Essential Responsibilities:

• Provides direct patient care including taking vitals, patient history, referrals, and patient phone messages under supervision.
• Adheres to National Patient Safety Goals as appropriate.
• Assists in patient assessment and re-assessment.
• Monitors and documents patient status.
• Handles large call volumes with excellent telephone etiquette.
• Organizes workflow to meet patient needs promptly.
• May retrieve and transport instruments and supplies.
• Follows standard precautions to minimize exposure to hazards.
• Stocks exam rooms, manages inventory, and orders supplies.
• Coordinates scheduling with healthcare professionals and facilities.
• Assists with procedures, maintaining sterile fields and proper specimen labeling.
• Gathers and documents patient condition data, including lab values, pain levels, and education needs.
• Performs sterilization and disinfection of scopes and instruments per manufacturer instructions.
• Performs additional duties as assigned.

Minimum Requirements (MSA):

• Education: High School Diploma or GED required.
• Experience: 0-3 years in patient care as a Medical Assistant or similar role preferred.
• Certification: BLS (American Heart Association) certification required upon hire.

Minimum Requirements (CMA I):

• Education: High School Diploma or GED required; completion of an accredited Medical Assistant Program preferred.
• Experience: 0-3 years in patient care preferred.
• Certification: BLS (American Heart Association) certification required upon hire. Additionally, one of the following certifications is required upon hire:
• Medical Assistant - AMT
• Registered Medical Assistant - American Association of Medical Personnel
• Registered Medical Assistant - American Allied Health
• Certified Medical Assistant - AAMA
• Certified Clinical Medical Assistant - NHA
• National Certified Medical Assistant - NCCT
• Nationally Registered CMA - National Association for Health Professionals

Knowledge, Skills, and Abilities:

• Knowledge of basic medical terminology.
• Professional interaction with healthcare practitioners and patients.
• Effective communication skills.
• Ability to observe and gather relevant information.
• Teamwork skills.
• Detail-oriented with task completion ability.
• Ability to maintain composure in difficult situations.
• Sensitivity and understanding of patients' needs.

#CB

Current OU Health Employees - Please click HERE to login.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and more. Our total benefits and compensation package aims to meet your needs both inside and outside of work, creating peace of mind for you and your family.