Medical Support Assistant- Ear Institute

Henry Ford Health; Farmington Hills (MI); On-site; USD 40,000 - 48,000; Full time

Job summary

Henry Ford Health is seeking a Medical Support Assistant to support clinical teams and ensure compassionate patient care. You will work under providers and nursing leadership, performing administrative and clinical tasks to improve the patient experience.

This role emphasizes welcoming patients, taking histories, recording vitals, preparing for procedures, and assisting clinicians during exams, contributing to efficient and high-quality care across the health system.

Qualifications

• High school diploma or G.E.D. equivalent.
• Current BLS-C certification required by hire or by end of orientation.

Responsibilities

• Greet and escort patients to the exam room, ensuring a welcoming environment.
• Obtain and document accurate medical histories from patients.
• Measure and record vital signs for patient assessments.
• Prepare patients for examinations and procedures according to protocols.
• Assist providers during examinations and procedures to support care delivery.

Skills

Basic computer knowledge

Keyboarding skills

Education

High school diploma or G.E.D. equivalent

Job description

Medical Support Assistant - Henry Ford Health

Job Title

Medical Support Assistant

About the Department

Join the dedicated team at Providence Hospitals, a respected network within Henry Ford Health, serving communities across Oakland County. Our hospitals are known for advanced specialty care, deep local roots, and strong community connections. We combine the strength of a leading health system with the convenience of suburban locations and excellent amenities, ensuring our patients receive the highest quality care close to home.

Role Overview

As a Medical Support Assistant, you play a vital role in ensuring the delivery of quality and compassionate patient care. You will work under the direct supervision of providers and nursing leadership, performing a variety of administrative and clinical tasks to support the healthcare team and enhance the patient experience.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet and escort patients to the exam room, ensuring a welcoming and comfortable environment.
• Obtain and document accurate medical histories from patients.
• Measure and record vital signs, contributing to patient assessments.
• Prepare patients for examinations and procedures, following established protocols.
• Assist providers during examinations and procedures, ensuring smooth and efficient care delivery.

What You Will Need

Required Qualifications

• High school diploma or G.E.D. equivalent.
• Current BLS-C certification upon hire or successful completion by the end of orientation.

Preferred Qualifications

• At least one (1) year of related experience.
• Basic computer knowledge and keyboarding skills.

What We Offer

At Henry Ford Health, we foster an environment of collaboration, career growth, and mission-driven work. You’ll have access to learning opportunities that empower you to excel in your role and make a meaningful impact on patient care.

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.