Medical Support Assistant

The Indian Health Service; Winterhaven (CA); On-site; USD 35,000 - 52,000; Full time

Job summary

The Indian Health Service in Fort Yuma Service Unit, Winterhaven, CA, seeks a Medical Support Assistant to support the Dental Department Front Desk. Responsibilities include patient registration, eligibility verification, and processing of demographics and insurance information, while coordinating patient care communications with the Supervisory Dental Officer.

Ideal candidates will have strong customer service and data-entry skills, knowledge of medical records systems, and the ability to

Qualifications

• Front desk patient interaction and registration experience preferred.
• Ability to verify demographics and insurance information accurately.
• Strong organization and data-entry skills to maintain records.

Responsibilities

• Register patients and verify demographics and eligibility.
• Verify insurance information and collect necessary details.
• Maintain and organize patient medical records.
• Schedule and coordinate appointments.
• Communicate patient care information with healthcare teams; report to Supervisory Dental Officer.

Skills

Customer service

Communication

Data entry

Education

High school diploma or equivalent

Tools

Medical records software

Job description

This Medical Support Assistant position is located in the Dental Department - Front Desk - at Fort Yuma Service Unit in Winterhaven, CA.

Duties

• patient registration
• eligibility verification
• collecting and processing demographic and insurance information
• maintaining medical records
• scheduling appointments
• coordinating patient care communication; reports to Supervisory Dental Officer

Requirements

• A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).