Medical Support Assistant

Juniper Pacific Solutions; Orlando (FL); On-site; USD 75,000 - 98,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Juniper Pacific Solutions in Orlando, FL is seeking a Medical Support Assistant to join our healthcare team. This full-time role supports patient check-ins, appointment scheduling, records management, and administrative tasks, ensuring smooth daily operations.

The ideal candidate has a bachelor's degree in business administration (or related field) with at least three years of relevant experience, strong Microsoft Office skills, and familiarity with project tools like Asana or Trello.

Qualifications

• Bachelor's degree in business administration or related field with at least 3 years of experience.
• Proficiency in Microsoft Office Suite and familiarity with Asana or Trello.
• Willing to work standard hours with occasional weekend/evening work.
• Strong communication, attention to detail, and ability to work under pressure.
• Healthcare admin experience is preferred.

Responsibilities

• Assist with patient check-ins and appointment scheduling.
• Manage patient records and administrative tasks for the medical team.
• Provide excellent customer service to patients and staff.
• Maintain a clean and organized workspace.
• Oversee daily operations of the department and supervise a team of five.

Skills

Customer service

Communication skills

Administrative support

Microsoft Office

Team management

Project coordination

Education

Bachelor's degree in Business Administration

High school diploma or equivalent

Tools

Microsoft Office Suite

Asana

Trello

Job description

Juniper Pacific Solutions, a well-established healthcare company, is hiring a Medical Support Assistant in Orlando, FL. This full-time role offers an attractive compensation package and benefits, focusing on supporting our medical team.

As a Medical Support Assistant, you'll assist with patient check-ins, schedule appointments, and manage records. You'll also support the medical team with admin tasks, ensuring a smooth workflow. Your duties include providing excellent customer service to patients and staff, while maintaining a clean workspace.

You'll join a dedicated team in Orlando, FL, working in a fast-paced but supportive healthcare environment. The team is committed to delivering high-quality services to patients.

The position offers a attractive compensation range of $75,000 to $97,837 per year, reflecting the candidate's experience and qualifications. In addition to the salary, the role provides comprehensive benefits, including health insurance, retirement plans, and paid time off, which will be discussed in detail during the interview process. The candidate will be responsible for managing a team of five employees, overseeing daily operations, and ensuring the smooth functioning of the department. The ideal candidate will have a bachelor's degree in business administration or a related field, along with at least three years of experience in a similar role. Proficiency in Microsoft Office Suite and familiarity with project management tools like Asana or Trello are highly desirable. The workplace is a modern, open-concept office located in a bustling urban area, promoting a collaborative and innovative work environment. The candidate will need to be available to work standard business hours, Monday through Friday, with occasional weekend or evening work required to meet project deadlines.

To succeed, you should have a high school diploma or equivalent, and previous medical or admin experience is preferred. Strong communication skills, attention to detail, and the ability to work under pressure are essential. You should be comfortable in a healthcare setting and handle confidential information discreetly.

Assist with patient check-ins, schedule appointments, manage patient records, support medical team with administrative tasks, provide excellent customer service, maintain a clean and organized workspace.

High school diploma or equivalent, previous experience in a medical or administrative setting preferred, strong communication skills, attention to detail, ability to work well under pressure, comfortable working in a healthcare environment, able to handle confidential information with discretion.