Medical Support Assistant

Henry Ford Health Care; Ferndale (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health in Ferndale, MI is seeking a Medical Support Assistant to join the Consultants in Cardiology/ Ferndale Primary Care teams. You will greet patients, record histories, measure vitals, prepare for exams, and assist providers under supervision to ensure efficient, compassionate care.

This role requires a High School diploma or GED and a current BLS-C certification on hire or by orientation. Prior office/clinical experience is preferred and basic computer skills are desired.

Qualifications

• High school diploma or GED required.
• Current BLS-C certification upon hire or by end of orientation.
• Preferred: at least 1 year of related experience.

Responsibilities

• Greet and escort patients to the exam room, ensuring a welcoming environment.
• Obtain and record accurate medical histories from patients.
• Measure and record vital signs, contributing to patient assessments.
• Prepare patients for examinations and procedures, ensuring comfort and readiness.
• Assist providers during examinations and procedures, facilitating efficient care delivery.

Skills

BLS-C certification

Education

High school diploma or GED

Job description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Medical Support Assistant

Department

Consultants in Cardiology

Ferndale Primary Care

221 West Troy Street #400 Ferndale MI 48220

Work Schedule

Full-Time (40 Hours Per Week)

Job Title

Medical Support Assistant

About the Department

Join the dedicated team at Providence Hospitals, a respected network within Henry Ford Health, serving communities across Oakland County. Our hospitals are known for advanced specialty care, deep local roots, and strong community connections. We combine the strength of a leading health system with the convenience of suburban locations and excellent amenities, ensuring our patients receive the highest quality care close to home.

Role Overview

As a Medical Support Assistant, you play a vital role in ensuring quality and compassionate patient care. You will work under the direct supervision of providers and nursing leadership, performing a variety of administrative and clinical tasks to support patient care. Your contributions are essential to creating a seamless and positive patient experience.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet and escort patients to the exam room, ensuring a welcoming environment.
• Obtain and record accurate medical histories from patients.
• Measure and record vital signs, contributing to patient assessments.
• Prepare patients for examinations and procedures, ensuring comfort and readiness.
• Assist providers during examinations and procedures, facilitating efficient care delivery.

Qualifications

Required Qualifications

• High school diploma or G.E.D. equivalent.
• Current BLS-C certification upon hire or successful completion by the end of orientation.

Preferred Qualifications

• At least one (1) year of related experience.
• Basic computer knowledge and keyboarding skills.

What We Offer

At Henry Ford Health, we foster an environment of collaboration, career growth, and mission-driven work. You’ll have access to learning opportunities that empower you to excel in your role and make a meaningful impact on patient care.