Medical Staff Services Specialist

SouthEast Alaska Regional Health Consortium (SEARHC); Juneau (AK); On-site; USD 55,000 - 75,000; Full time

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) seeks a Medical Staff Services Specialist to maintain credentialing files, support PPE processes, and provide general administrative help to Medical Staff and committees.

The role requires attention to confidentiality, strong communication, and proficiency with office software. This position is based in Southeast Alaska and offers a comprehensive benefits package.

Qualifications

• Communication and written/verbal skills required.
• Office experience with word processing and transcription.
• Experience with Excel and office programs is preferred.
• Knowledge of confidentiality and professional conduct required.

Responsibilities

• Creates, maintains, and manages credentialing files for medical staff.
• Coordinates PPE process and metrics for performance improvement.
• Provides administrative support to Medical Staff and committees.
• Tracks credential and license expirations and renewals.
• Maintains credentialing database and supports meetings/minutes.

Skills

Communication

Customer service

Analysis

Attention to detail

Multi-tasking

Time management

Meeting deadlines

Typing 40 WPM

Education

Associate degree in Business Administration

Job description

Pay Range

The Medical Staff Services Specialist maintains compliance with all regulatory and accrediting institutions by performing credentialing functions and supporting professional practice evaluation processes. The specialist assists with the coordination of medical staff activities under the direction of the Manager of MSS. The specialist will also provide administrative assistance to the Medical Staff, and the various Medical Staff Committees as needed. Knowledge and adherence to applicable regulations, standards, and medical staff policies, and strict confidentiality is required. The incumbent collaborates with the administrative assistants of hospital/clinic administrators and various clinics to serve as a liaison between Medical Staff, nursing staff, and Administration as needed.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Shift Details

• M-F, Days

Key Essential Functions and Accountabilities of the Job

• Creates, maintains, and manages credentials files for medical staff (active, courtesy, associate, advanced practice professional, and emeritus) by assuring all new medical staff complete a credentialing packet. Corresponds with medical staff and other healthcare professionals to obtain credentialing information. Identifies discrepancies in information and conducts follow-up. Efficiently performs all aspects of credentialing verification, including initial and recredentialing. Compiles, organizes, and reviews information in a timely manner to ensure any issues are identified and explanations are obtained. Works with team and Manager of MSS to ensure applications are complete.


• Compiles documentation, tracks and communicates with reviewers during focused professional practice evaluation process for newly privileged providers. Uses all available methods to compile quality data for ongoing professional practice evaluation process for all privileged providers. Works with Manager of MSS, Medical Staff, and various departments to make PPE process and metrics meaningful in performance improvement.


• Support staff person for medical staff committees as needed by assisting with meeting scheduling, preparation, taking, and preparing minutes of those meetings. Provides administrative support to the Medical Staff as needed. Prepares letters, memos, and reports into final form from rough drafts, brief notes, or oral instructions. Responsible for proper spelling, grammar, format, punctuation, capitalization, and sentence structure. Drafts letters, acknowledgements, and other routine correspondence as required based on the knowledge of the organization’s policies and supervisor’s views.


• Tracks expiration dates for credentials and licenses based off accreditation standards. Verifies renewals and communicates with medical staff on required steps to maintain credentials. Maintains credentialing database.


• Works with team of MSS to identify opportunities for improvement and implement new improvement initiatives.


• Other duties as needed.

Education, Certifications, and Licenses Required

• Associate’s degree in Business Administration or equivalent training and work.


• Certified Provider Credentialing Specialist (CPCS) preferred. Applicants should pursue certification within 4 years of start.

Experience Required

• 2 years of office experience including word processing and transcription skills.


• Familiar and well‑versed in Microsoft Excel and office programs.

Knowledge of

• Corporate operation.

Skills in

• Communication, both written and verbal.


• Customer service.


• Analysis & Critical Thinking with Keen Attention to Detail.


• Multi-tasking, prioritizing projects, time management and meeting deadlines.

Ability to

• Maintain confidentiality.


• Deal with the public and employees diplomatically and respectfully.


• Work independently and cordially with others.


• Work well under pressure.


• Type 40WPM

Required Certifications

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!