Medical Staff Liaison

SCP Health; Dallas (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) with company match

Paid time off and holidays

Professional development support

Employee wellness resources

Job summary

SCP Health is seeking a credentialing specialist to process and maintain clinician credentialing, ensure compliance with Joint Commission standards, and facilitate onboarding processes. You will verify licenses, certifications, and background checks while coordinating with clinicians and hospital clients.

The role requires 3+ years in healthcare credentialing, proficiency with MS Office, Salesforce, DocuSign, and Conga, and strong organizational skills to manage multiple verifications and

Qualifications

• 3+ years’ experience in a healthcare setting in CVO, Hospital, Private Practice, or healthcare management company.
• Experience with Health Care Provider (HCP) credentialing and re-credentialing is a plus.
• Experience with Medical and Nursing Boards is a plus.
• Proficiency in MS Office, Salesforce, DocuSign, and Conga Action Grid.

Responsibilities

• Process and maintain credentialing and re-credentialing per client facility policy and Joint Commission standards.
• Onboard clinicians by facilitating medical staff applications and related verifications.
• Monitor and follow up on missing documents and verifications.
• Maintain confidentiality of privileged information and ensure data integrity.
• Communicate updates to clinicians, regional teams, and clients.

Skills

Independent work

Prioritization

Time management

Communication

Critical thinking

Education

Bachelor’s degree or equivalent

Tools

MS Office

Salesforce

DocuSign

Conga Action Grid

Job description

At SCP Health, What You Do Matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why You Will Love Working Here

• Strong track record of providing excellent work/life balance.
• Comprehensive benefits package and competitive compensation.
• Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

Responsibilities

• Process and maintain credentialing and re-credentialing in accordance with client facility policy and procedure, Joint Commission standards, State and Federal Regulatory regulations. This will include but not limited to the following verifications:
  • Board Certification; Residency/ Fellowship training
  • Medical License
  • State and Federal DEA, as applicable
  • National Practitioner Data Bank
  • Peer Recommendations
  • Criminal background check
• Exercise discretion and independent judgment regarding the following:
  • Direct and facilitate clinical practitioner onboarding process through facilitation of the Clinician medical staff application process as outlined by respective Client site.
  • Evaluate prospective practitioner credentials for placement suitability at hospital client within reasonable timeframes.
  • Identify and evaluate potential red flags and work in collaboration with practitioner to document the issue and healthcare provider response.
  • Identify issues with clinical practitioners or clients and communicate any issues timely to the team.
  • Initiate and coordinate Risk Review Process.
  • Recommend action regarding clinical practitioner onboarding.
  • Work with MSL-CPA, as needed, to arrange primary and/or supervising collaboration with medical and/or Nursing boards.
  • Anticipate and remedy potential delays in clinical practitioner onboarding.
  • Monitor collection of all information received; follow up on missing items and/or incomplete forms, submit follow up requests for verifications as needed.
  • Advise Manager of questionable information received, and any issues identified during the processes.
  • Maintain confidentiality of privileged information obtained.
• Promote and enforce data integrity.
• Work with MSL Leads to:
  • Increase standardization across department.
  • Improve and adhere to processes.
  • Provide feedback on systems.
• Maintain accurate database information.
• Communicate frequently with internal and external customers.
• Function as liaison between Company, clinical practitioner, and Client
• Provide consistent and thorough updates to clinical practitioner, regional team, and Client.
• Manage and update clinical practitioner expirable.
• Facilitate reappointment process.
• Secure Provider Enrollment Packet.

Knowledge, Skills, And Abilities

• Ability to work independently and to prioritize and manage multiple projects in a deadline-driven environment.
• Ability to apply critical and strategic thinking in solving issues/concerns.
• Ability to organize, prioritize, and manage time.
• Ability to communicate effectively at all levels within the organization.
• Must have excellent written and oral communication skills.
• Knowledge of the hospital credentialing process and physician scheduling process

Education

• Bachelor’s degree (B.A.) or equivalent experience

Work Experience/Qualifications

• 3+ years’ experience in a healthcare setting in CVO, Hospital, Private Practice, or healthcare management company.
• Previous experience with Health Care Provider (HCP) credentialing and re-credentialing, a plus.
• Previous experience with Medical and Nursing Boards, a plus.
• Proficiency in MS Office (Word, Excel, PowerPoint), Salesforce, DocuSign, and Conga Action Grid.

Certificates And Licenses

• CPCS, a plus.

PRIMARY LOCATION:

• SCP office in Lafayette, LA; Traverse City, MI; Dallas, TX or Atlanta, GA
• If outside of an office radius listed above, will consider remote candidates.

Pay Range

18.00 - 26.00 USD per hour
This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.
We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.