Medical Staff Coordinator

Casa Central; Chicago (IL); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Remote work eligibility

Job summary

Casa Central’s Violence Prevention & Intervention program seeks a Clinical Supervisor to oversee day-to-day operations, provide reflective clinical supervision to Therapists, and maintain a 50% clinical caseload of 7–9 families. The role partners with community agencies and supports policy development and training.

The position requires a MSW with LCSW/LCPC licensure, trauma-informed practice, and experience with child-focused interventions; domestic violence certification is required, and

Qualifications

• Master’s Degree in Social Work (MSW) required.
• LCSW or LCPC licensure required.
• Clinical/counseling experience with families affected by violence/trauma preferred.
• Completion of an 18-month Child Parent Psychotherapy Learning Cohort required.
• 40-hour Domestic Violence Certification required.

Responsibilities

• Provide reflective, clinical, and administrative supervision to Therapists.
• Maintain a 50% clinical caseload (7–9 families).
• Design and implement safety planning and crisis intervention.
• Coordinate, supervise, and monitor interns/volunteers and staff performance.
• Ensure confidentiality and adherence to agency policies.

Skills

Clinical supervision

Trauma-informed care

Community outreach

Program planning

Education

Master’s Degree in Social Work

LCSW or LCPC licensure

Tools

Microsoft Word

Excel

Publisher

Job description

Casa Central’s Violence Prevention & Intervention (VPI) program provides high-quality, culturally and linguistically attuned, trauma-informed therapy and support services to individuals and families impacted by domestic violence, child abuse/neglect, and other traumas. The Clinical Supervisor supports all aspects of day-to-day program operations. The Clinical Supervisor will provide reflective, clinical, and administrative supervision to Therapists, including review and approval of assessments, service plans, and progress reports; provide clinical and administrative training for program Therapists; engage and collaborate with service partners in the community; support the program’s stakeholder coalition to identify and improve community-wide violence prevention and intervention services; support the program’s public awareness activities to improve community knowledge of various forms of violence and its effects on families, adults, children and communities; and engage in strategic planning and direction-setting, under the leadership of the Program Director. The Clinical Supervisor will maintain a 50% clinical caseload (7-9 families), providing individual and family therapy services to program clients.

Program Operations

Support planning for the Domestic Violence and Safe Start programs including activities like caseload assignment and monitoring, support groups, community trainings/in-services on behalf of both programs, and special event planning. As needed, act as a liaison for contractual therapists/any clinical or non-clinical service agreements made on behalf of VPI, to monitor and ensure that service agreements comply with agency policy. Support the development and implementation of VPI policies and procedures, as needed or identified, in collaboration with the Program Director; ensure staff understand and adhere to policies, including as related to confidentiality and reporting of suspicion of abuse/neglect. Coordinate, supervise and monitor intern/student/volunteer placements on behalf of the VPI program. Manage the selection, onboarding, ongoing training, and performance evaluation of staff. Maintain a caseload of 7-9 therapy clients and their families. Implement timely crisis intervention and safety planning strategies to help victims/survivors of domestic violence. Provide individual, family, and/or group counseling services according to best practices and evidence-based treatment approaches, with a particular focus on Child Parent Psychotherapy; services provided in-office, via Telehealth and in the community. Accompany victims/survivors of domestic violence to the police department, clinics, court, and other arenas as deemed necessary. this may include participation in clinical staffings, Child and Family Team meetings and court proceedings, observation and consultation with teachers/childcare providers, etc.; may require collaboration with early childhood professionals, medical professionals, legal personnel, judicial personnel, child welfare professionals, other mental health professionals, etc. Follow confidentiality guidelines at all times, according to agency policies and procedures and the Social Work Code of Ethics. Report any suspicion of child or elder abuse to proper authorities according to Mandated Reporting Laws.

Service Planning & Goal Setting

Design and support implementation of safety plans for victims/survivors of domestic violence.

Referral and Linkage to Community Resources

enter respective data into funder databases. Complete ongoing data entry and management related to funders’ reporting requirements.

Administrative Tasks

Prepare and submit documentation for supply orders or equipment.

Community Outreach & Training

Provide ongoing general trainings for community partners and stakeholders, as well as ongoing professional development training for Therapists in the program.

Performance & Quality Management

Be actively involved with, and knowledgeable about, the agency’s Performance Quality Improvement (PQI) structure and process. Adhere to agency policy. Complete program satisfaction surveys with participants to help inform program delivery.

Stakeholder Relationships & Partnerships

Support the efforts of the Safe Start Coalition and the program’s networking and community-building efforts, including participating in quarterly coalition meetings; actively participate in agency and community meetings or attending meetings and trainings required by funders; and engage in outreach and relationship-building activities with community partners. Represent Casa Central in meetings with government agencies and other community organizations. Evening/Weekend availability preferred; Flexibility to travel to provide in-home/community-based services. Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills’ testing.

Education/Experience

• Master’s Degree in Social Work or Human Service-related field with LCSW or LCPC required.
• Clinical Social Work or Counseling experience desired, especially with families of young children impacted by violence and trauma.
• Previous training in the Child Parent Psychotherapy model or infant/early childhood mental health highly preferred.
• Completing an 18-month Child Parent Psychotherapy Learning Cohort will be required.
• Obtaining 40-hour Domestic Violence Certification will be a requirement for this position;

Language Skills

• Bilingual in Spanish preferred.

Computer Literacy & Knowledge Skills Abilities

Must be computer literate in Microsoft Word, Excel, Publisher and other applications used by the agency. Subject to frequent interactions with program staff and participants, external agencies, community systems, outside partners, and internal programs and departments. This position works collaboratively with Casa Central management team to administer and coordinate agency programs, which serve individuals and families. People Management: Ability to engage and lead community partners. Ability to provide reflective clinical supervision and consultation to staff, volunteers and interns, including direct clinical and administrative supervision of the Safe Start Therapist and program interns and volunteers. Remote Work/Technology (WIFI)/Mobile Phone Usage: Eligible for remote work and requires the use of personal mobile phone. Reference Casa Central’s Flexible Work Arrangement Policy for reimbursement information.

Reasonable accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Receipt of the position description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.

The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation.