Medical Spa Receptionist

Together Women's Health, LLC; Roseville (MI); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

PTO

Holiday pay

401k program

Job summary

Eastside Skin Care & Laser Center, a Partner Practice of Together Women’s Health (TWH), has an immediate opportunity for a part-time Medical Spa Receptionist to join the skincare division of our team. The role requires travel to all three locations (Rochester, Macomb, Roseville) and two Saturdays per month.

You will greet patients, answer phones, schedule appointments, upsell services, and collect payments with professionalism and warmth.

Qualifications

• 1+ years experience in a salon or spa.
• Computer/EMR experience.
• Must be detailed orientated and have the ability to multitask.
• Strong communication skills both oral and written.

Responsibilities

• Greet every patient with a smile.
• Answer the phone and assist callers.
• Stock supplies and keep areas organized.
• Complete and update patient information accurately.
• Check-in/check-out: schedule future appointments and collect payments.
• Maintain professionalism, warmth, and attentive service.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Education

High school diploma

Tools

EMR software

Job description

Overview

Eastside Skin Care & Laser Center, a Partner Practice of Together Women’s Health (TWH) has an immediate opportunity for a part-time Medical Spa Receptionist to join the skincare division of our team!

**Spending time in each of our well-established OB/GYN practices -- Rochester, Macomb, and Roseville.

The Medical Spa Receptionist will play an integral part in ensuring that our patients receive the best customer service during their visits.

They are a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone or in person. The Medical Spa Receptionist is also responsible for scheduling future appointments and upselling products/services.

Position Includes:

• Travel to all three locations throughout the week
• Two Saturdays a month required

Responsibilities

How you’ll make an impact:

• Greeting every patient with a smile
• Answering the phone
• Stocking supplies
• Completing and updating patient information with accuracy and efficiency
• Complete the check-in/check-out process by assisting the patients with scheduling future appointments at any one of our three locations and collecting payment for services and products
• Must have a strong commitment to providing exceptional service and ensuring each clients' encounter with our practice is professional, warm, caring and has met their needs

Qualifications

QUALIFICATIONS:

• 1+ years experience in a salon or spa
• Computer/EMR experience
• Must be detailed orientated and have the ability to multitask
• Strong communication skills both oral and written

Knowledge, Skills, and Other Abilities:

• Excellent communication skills, and phone etiquette
• Professionalism
• Ability to maintain attention and accuracy while attending to multiple tasks simultaneously Typing skills
• Effective listening skills
• High school diploma or general education degree (GED)

WHAT’S IN IT FOR YOU?

For ourpart timeteam members, we offer competitive compensation, PTO, holiday pay, and a 401k program...not to mention a team of smart and friendly coworkers!

WHY TOGETHER WOMEN’S HEALTH (TWH)?

Because we do things a bit differently here. We’re a rapidly growing network of OBGYN practices, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.

Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.