Medical Site Director

Child And Parent Services; Goshen, Northern (IN, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Salary & benefits

Professional development

Inclusive culture

Make an impact

Job summary

Maple City Health Care Center seeks a Medical Site Director to lead clinical site operations and supervise clinical and operational staff across designated areas. The role participates in the Leadership Team, ensures high-quality patient care, manages workflows, staffing, and budget adherence, and partners with site leaders to advance organizational goals.

Strong candidates will have a bachelor's degree, clinical leadership experience, and bilingual abilities, with a commitment to mission-driven

Qualifications

• Bachelor's degree in nursing, public health, or health administration.
• RN clinical training preferred; oversight role emphasized.
• Motivational Interviewing training preferred; training supported.
• Trauma-informed care training preferred; training supported.
• Leadership or supervisory experience required; strong cases may override.

Responsibilities

• Oversee day-to-day site operations and address issues, including emergencies.
• Lead collaboration with site and organizational leaders to ensure safe, high-quality patient care.
• Manage clinic schedules in EMR and ensure proper staffing and smooth operations.
• Communicate clearly with staff, patients, and community stakeholders.
• Hire, supervise, review performance, and coordinate with HR on staffing.
• Oversee ordering and maintenance of supplies, equipment, and vaccines.
• Refer matters to appropriate supervisors; not accountable for IT/finance/infrastructure decisions.
• Manage site needs within policies and board-adopted budgets.

Skills

Collaborative work

Mission alignment

Excellent communicator

Forward thinking

Adapt under pressure

MS Office & EHR

Bilingual Spanish/English

Interpersonal leadership

Education

Bachelor's degree in nursing/public health/health administration

Clinical training preferred (RN)

Motivational Interviewing training

Trauma-Informed Care training

Leadership or supervisory experience

Job description

Description

Job Summary

CAPS and Maple City is an organization that supports healthy, safe, and thriving children and families by providing quality, comprehensive services to all.

The Medical Site Director (SD) is a member of the Leadership Team. SDs support the mission and values of CAPS and Maple City by overseeing clinical site operations and supervising clinical and operational staff within their areas of administration.

Supervisory Responsibilities

Supervisory responsibilities vary by site and may include: Medical Assistant Coordinator-Nurse, Nurse Coordinator, Operations Assistant, Document Management, Interpreter Lead, Group Facilitator, oversight of the mobile health unit, and the administrative supervision of the site’s medical, nutrition, and/or behavioral health providers.

Duties and Responsibilities

• Fosters a culture of high trust, collaboration, hospitality, mission-focus, continuous improvement, curiosity and learning at their site, and organizationally. Projects a positive image of the organization to employees, patients, and community.
• Oversees the day-to-day operations at their site, addressing issues, leading in emergencies, and ensuring efficient and productive site operations.
• Collaborates with other site and organizational leaders to ensure consistent, safe and quality patient care is provided, scheduling and leading meetings within their purview to obtain this.
• Manages clinic schedules for their site in the electronic medical record, ensuring proper staffing and smooth and efficient operations.
• Communicates clearly, timely, and with a values-focused mindset to all stakeholders, including other staff, patients, and community members.
• Hires, supervises, reviews staff performance and ends employment for all supervisees in collaboration with Human Resources.
• Oversees and is responsible for ordering and maintenance of supplies, equipment, and vaccines for site clinical operations, in coordination with others.
• Refers matters relating to patient access, clinical decision making, IT, finance, and infrastructure to appropriate supervisors (this position does not include primary responsibility of these areas).
• Manages site needs within the policies and budget adopted by organization leadership and board.
• Demonstrates effective interpersonal skills
• Other duties that support our shared work, as assigned.

This description does not cover or contain a comprehensive listing of all activities.

Required Skills and Abilities

• Commitment to work collaboratively within the organization
• Alignment with organization’s mission, vision and values
• Excellent written and verbal communicator
• Forward thinker
• Ability to adapt quickly and work in a high stress environment
• Proficient in Microsoft Office Suite and EHR
• Bilingual: Spanish/English preferred
• Effective interpersonal and leadership skills

Education and Experience

• Bachelor’s degree required, preferably in the area of nursing, public health, or health administration.
• Clinical training strongly preferred, particularly RN, job will be adjusted accordingly to ensure proper clinical oversight.
• Motivational Interviewing training preferred; training supported
• Trauma Informed Care training preferred; training supported
• Leadership or supervisory experience required; strong experience may override this requirement

Requirements

• Ability to lift up to 10 pounds
• Ability to perform prolonged periods of time in front of a computer
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this work
• We are required by federal law to verify identity and eligibility to work in the U.S.

What We Offer

• Competitive salary and benefits package (Retirement plan, health insurance, childcare reimbursement)
• Opportunities for professional development and growth
• A supportive and inclusive workplace culture
• The chance to make a meaningful impact on the healthcare experience in our community

Equal Opportunity Employer

Maple City Health Care Center is an equal opportunity employer, and we are committed to creating a diverse and inclusive culture. We do not discriminate on the basis of sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees and the patients we serve.

*Note that supervisory responsibilities vary by site.