Medical Scribe (Hybrid/remote AZ Residents Only)

CVS Health; Chandler (AZ); Hybrid; Full time

Job summary

An established industry player is seeking a dedicated Medical Scribe to support primary care providers in delivering exceptional patient care. This hybrid role is ideal for pre-med track individuals looking to gain valuable clinical experience. You will assist in documenting patient encounters, ensuring accurate clinical documentation, and supporting healthcare providers in a fast-paced environment. With a commitment to quality care and a focus on community health, this role offers a unique opportunity to contribute to a mission-driven organization. Join a team that values compassion, teamwork, and personal growth while making a meaningful impact in healthcare.

Benefits

Health Insurance

Paid Time Off

401(k) Plan

Employee Discounts

Flexible Work Schedule

Qualifications

• Knowledge of medical terminology and prior clinical experience required.
• Strong computer skills and advanced listening abilities are essential.

Responsibilities

• Document patient encounters and assist providers with clinical documentation.
• Assign appropriate CPT and ICD-10 codes for patient visits.

Skills

Medical Terminology Knowledge

Advanced Listening Skills

Strong Computer Literacy

Fluency in Spanish, Polish, or Russian

Ability to Type 70+ Words Per Minute

Education

Pre-Medical Degree

Clinical Experience

Job description

Medical Scribe (Hybrid/remote AZ Residents Only)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health

Title: Medical Scribe (Full-time in Primary Care Setting)

HYBRID-REMOTE ROLE: MUST LIVE IN AZ. HYBRID OPTION OPEN AFTER 90 DAY PROBATION/TRAINING PERIOD. OPTION IS 2 DAYS A WEEK FROM HOME, 3 DAYS ONSITE (DAYS TO BE COORDINATED WITH DIRECT MANAGEMENT)

Role Description

The purpose of a Medical Scribe at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

1. Joining the provider in the exam room to observe patient visits
2. Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
3. Assigning appropriate CPT and ICD-10 codes
4. Preparing After Visit Summaries
5. Consulting with provider to ensure accurate and specific documentation
6. Requesting and reviewing medical records
7. Leveraging Oak Street's population health tools to support clinical documentation improvement
8. Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
9. Consulting with provider on clinical documentation opportunities
10. Placing orders and referrals
11. Addressing tasks
12. Supporting the care team with additional responsibilities related to clinical documentation
13. Other duties as assigned

What we're looking for

Knowledge:

• Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
• Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
• Prior scribe or transcription experience [preferred but not required]

Skills:

• Advanced listening and communication skills [required]
• Strong computer literacy and ability to learn new technical workflows [required]
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities:

• Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
• Ability to type 70+ words per minute [strongly preferred]
• Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
• Ability to be a self-starter within your role scope
• Excellent job attendance including ability to work in-person in our clinics [required]
• Ability to commit to at least 1 year in role (2+ is ideal) [required]
• Ability to work approximately 40-45 hours per week during clinic hours [required]
• Compliance with hospital and Oak Street Health policies, including HIPAA [required]

Behaviors:

• Competent
• Dependable
• Inclusive
• Someone who embodies being "Oaky"

What does being "Oaky" look like?

• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.