Medical Scribe

CVS Health; Knoxville (TN); On-site; Full time

Job summary

Join a rapidly growing healthcare company dedicated to transforming patient care. As a Clinical Informatics Specialist, you will play a vital role in supporting providers during patient visits, ensuring accurate documentation, and facilitating effective medical care. This position offers an exciting opportunity to work in a collaborative environment that values innovation and compassion. You will be part of a team that is committed to improving health outcomes in underserved communities. If you are passionate about healthcare and eager to make a difference, this role is perfect for you.

Benefits

Competitive benefits including paid vacation

Generous 401K match with immediate vesting

Health benefits

Affordable medical plan options

Employee stock purchase plan

Wellness screenings and counseling programs

Flexible work schedules

Tuition assistance

Qualifications

• Commitment to ongoing learning and practical experience in patient care.
• Ability to comply with HIPAA and hospital policies.

Responsibilities

• Observe and document patient encounters and medical information.
• Assist providers in medical management and decision making.

Skills

Advanced communication skills

Typing speed of 70+ words per minute

Basic medical knowledge

Team collaboration

Fluency in Spanish, Polish, Russian

Education

High school diploma or equivalent

Higher education in healthcare preferred

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health

Title: Clinical Informatics Specialist

Location: Various

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

Role Description:

The goal of the Clinical Informatics Specialist (CIS) is to be the personal data assistant to the provider. The role is responsible for handling informatics responsibilities for providers during patient visits in our centers. CISs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team based care. Another major goal will be to facilitate efficient and effective medical care for our patients.

Core Responsibilities:

• Observing and recording patient encounters/examinations
• Documenting patient information, history, and diagnoses
• Assisting in medical management
• Documenting medical decision making
• Consulting with the care team and other providers on patient needs
• Other duties as assigned

What are we looking for?

• Applicants committed to ongoing learning that are interested in a full time short-term (1 year) or longer term opportunity looking to gain practical, paid experience in a patient care setting.
• Advanced communication skills.
• Ability to type 70+ words per minute.
• Basic level of medical knowledge and/or a willingness to learn quickly.
• Ability and willingness to take direction and be a member of a team providing patient care.
• Excellent reliability.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve, where necessary.
• US work authorization.
• Someone who embodies being "Oaky".

What does being "Oaky" look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture
• Fast-paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range:

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/25/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.