Medical Scheduling & Authorization Specialist

CAO; Baltimore (MD); On-site; USD 26,000 - 29,000; Full time

Job summary

CAO's Centers for Advanced Orthopaedics LLC (CAO) is seeking a Scheduler and Authorization Specialist to join our team. In this role you will handle patient registration, scheduling, insurance verification, and pre-authorizations, delivering professional, efficient service.

The job requires strong communication, multi-tasking, and attention to detail, with 1–2 years medical office experience preferred. Proficiency in DASH and Microsoft Office is expected. Work is on-site in the Baltimore area.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of medical office experience preferred.
• Proficient knowledge in medical terminology.
• Above average spelling and typing skills.
• Proficient computer software (Online insurance websites and DASH) and database skills.
• Proficiency with Microsoft Office suite of products.
• Experience collaborating across multiple functions.
• Experience innovating in a fast-growing environment and dealing with ambiguity.
• Strong interpersonal and communication skills with self-discipline.
• Able to read, write, speak, and understand English.

Responsibilities

• Scheduling, changing, and updating patient appointments.
• Interview patients for demographic information and verify eligibility.
• Collect co-pays and deductibles and verify insurance.
• Contact insurance carriers to verify eligibility, benefits, and requirements.
• Request, track and obtain pre-authorization from insurers.
• Process insurance authorizations and update patient records.
• Document communications with providers in standardized format.
• Educate patients and coworkers on preauthorization processes.

Skills

Customer service

Time management

Multi-tasking

Communication skills

Attention to detail

Interpersonal skills

Independent work

Typing

Education

High School Diploma or equivalent

Tools

Microsoft Office

Online insurance websites

DASH

EMR

Database skills

Job description

CAO's Centers for Advanced Orthopaedics LLC (CAO) is seeking a Scheduler and Authorization Specialist to join our team. In this role you will handle patient registration, scheduling, insurance verification, and pre-authorizations, delivering professional, efficient service.

The job requires strong communication, multi-tasking, and attention to detail, with 1–2 years medical office experience preferred. Proficiency in DASH and Microsoft Office is expected. Work is on-site in the Baltimore area.