Medical Scheduler, Shea Orthopedic, 8a-4:30p

UofL Health; Louisville (KY); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

UofL Health is seeking a Medical Scheduler to support scheduling for the ULP - Shea Orthopedics location in Louisville, KY. The role involves coordinating follow-up visits, tests, and procedures, with direct patient contact to ensure clear instructions and testing readiness.

The scheduler will use Allscripts and Centricity Business, handle pre-certifications, and maintain HIPAA confidentiality while delivering friendly, professional service to patients of all ages.

Qualifications

• High school diploma or GED/Equivalent (required).
• Two (2) years of scheduling in a multi-specialty clinic (preferred).
• Direct patient interaction is provided to patients of all ages.

Responsabilités

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients.
• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
• Use Allscripts, Centricity Business, online paging systems. Retrieve information from other hospital systems.
• Holds in confidence all matters concerning patients according to HIPAA guidelines.
• Exhibits friendly and helpful behavior.
• Other duties as assigned.

Connaissances

Scheduling appointments

Patient communication

HIPAA compliance

Formation

High school diploma or GED

Outils

Allscripts

Centricity

Description du poste

Primary Location:

ULP - Shea Orthopedics

Address:

201 Abraham Flexner WaySuite 100Louisville, KY 40202

Shift:

Job Description Summary:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Essential Functions:

• Schedule follow up/return visits to our office for patients.

• Obtain appropriate pre-certification and pre-authorizations, as needed.

• Schedule medical tests and procedures for patients. (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)

• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.

• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.

• Use Allscripts, Centricity Business, online paging systems. Retrieve information from other hospital systems.

• Holds in confidence all matters concerning patients according to HIPAA guidelines.

• Exhibits friendly and helpful behavior.

• Other duties as assigned.

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Education:

• High school diploma or GED/Equivalent (required)

Experience:

• Two (2) years of scheduling in a multi-specialty clinic (preferred)