Medical Scheduler, ENT, 8a-4:30p

UofL Health; Worthington (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

UofL Health is seeking a Medical Scheduler to coordinate follow-up visits, tests and procedures for patients in a multi-specialty clinic in Louisville, KY. You will work with physicians and staff, coordinate pre-certifications, and ensure patients receive clear instructions for upcoming procedures.

This role requires a high school diploma and at least two years of scheduling experience; familiarity with Allscripts and Centricity is preferred.

Qualifications

• High school diploma or GED required.
• Two years of scheduling in a multi-specialty clinic preferred.
• Experience with HIPAA privacy and security.
• Proficiency with medical scheduling software is a plus.

Responsibilities

• Schedule follow up/return visits for patients.
• Obtain pre-certification and pre-authorizations as needed.
• Schedule medical tests and procedures.
• Discuss patient instructions for procedures to ensure understanding.
• Call patients to schedule procedures and provide pre-visit instructions.
• Utilize Allscripts, Centricity Business and paging systems.
• Maintain HIPAA confidentiality and professional conduct.
• Perform other duties as assigned.

Skills

Scheduling

Communication skills

HIPAA compliance awareness

Education

High school diploma or GED

Tools

Allscripts

Centricity Business

Paging systems

Job description

Primary Location:Community Ear, Nose, Throat & AllergyAddress:4612 Chamberlain Lane, Suite 204Louisville, KY 40241Shift:First Shift (United States of America)Job Description Summary:UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.Job Description:The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.Essential Functions:Schedule follow up/return visits to our office for patients.Obtain appropriate pre-certification and pre-authorizations, as needed.Schedule medical tests and procedures for patients. (i.e. - interventional invasive cardiology procedures, electrophysiology, etc.)Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.Use Allscripts, Centricity Business, online paging systems. Retrieve information from other hospital systems.Holds in confidence all matters concerning patients according to HIPAA guidelines.Exhibits friendly and helpful behavior.Other duties as assigned.Other Functions:Maintains compliance with all company policies, procedures and standards of conductComplies with HIPAA privacy and security requirements to maintain confidentiality at all timesPerforms other duties as assignedAdditional Job Description:Education:High school diploma or GED/Equivalent (required)Experience:Two (2) years of scheduling in a multi-specialty clinic (preferred)