Medical Scheduler- (Call Center) Winter Garden/Remote after 90 days

Freddie Mac; Winter Garden (FL); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare company is seeking a Medical Scheduler to streamline patient appointments and enhance service delivery in a dynamic environment. The role involves scheduling, customer service, and data management, providing significant impact on community health. Ideal candidates will have a high school diploma, call center experience, and great communication skills, with preferences for further education and medical terminology knowledge.

Benefits

Competitive compensation

Comprehensive benefits package

10 paid holidays

Early Fridays

No weekends required

Qualifications

• 1 year experience in call center or medical/dental office.
• Good verbal and written communication skills.
• Excellent data entry skills.

Responsibilities

• Schedule patient appointments according to established protocols.
• Obtain and enter accurate demographic information.
• Maintain patient confidentiality in accordance with HIPAA regulations.

Skills

Communication

Data Entry

Customer Service

Education

High school diploma or equivalent

Tools

Microsoft applications

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Competitive compensation with advancement opportunities
- Comprehensive benefits package including healthcare coverage, paid time off, and retirement plan
- No weekends required for most centers, along with 10 paid holidays and early Fridays
- Recognized as one of the "Best and Brightest Companies to Work for in the Nation" for five consecutive years
- Opportunity to make a real impact in the community by improving individuals' health and quality of life
- Modernized and attractive health centers that patients love

What to Expect (Job Responsibilities):
- Schedule patient appointments according to established protocols and guidelines
- Answer telephone calls promptly and professionally, providing exemplary customer service
- Obtain and enter accurate demographic information into the electronic health record system
- Review and confirm appointment details including date, time, location, and insurance status
- Maintain patient confidentiality in accordance with HIPAA regulations and perform other duties as assigned

What is Required (Qualifications):
- High school diploma or equivalent is required
- Minimum of 1 year previous experience in a call center environment or medical/dental office setting
- Basic knowledge of Microsoft applications
- Good verbal and written communication skills
- Excellent data entry skills

How to Stand Out (Preferred Qualifications):
- College, vocational/technical training, or certification preferred
- Knowledge of electronic health records software or equivalent preferred
- Medical Assistant experience preferred
- Bilingual in Spanish and/or Creole preferred
- Familiarity with medical and dental terminology preferred

#HealthcareServices #MedicalScheduler #CareerOpportunity #CompetitivePay #CommunityImpact

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.