Medical Sales Rep

Complete Home Care, Inc.; Fort Lauderdale (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Complete Home Care, Inc. in Fort Lauderdale seeks a sales professional to expand home health referrals. You will develop strategic territory plans, build relationships with physicians, facilities, and discharge planners, and closely monitor referral activity to drive growth.

The role requires a bachelor’s degree in marketing or related field and at least two years of home care sales experience, with strong Microsoft and CRM skills and excellent communication. Local travel may be involved.

Qualifications

• Bachelor’s degree in marketing or related field or equivalent professional experience.
• Minimum of two years of experience in home care sales with a proven record of growth.
• Proficiency with Microsoft programs, CRM experience preferred, strong oral communication, self-directed.

Responsibilities

• Develops territory plans to achieve growth goals and implement strategies.
• Develops relationships with providers via targeted sales calls and presentations.
• Maintains knowledge of provider services; liaison between referral partners and agencies.
• Meets with patients and families to discuss home care needs and expectations.
• Builds relationships with intake and care staff for effective communication.
• Updates profiles, logs daily calls, and documents follow-up plans.
• Liaises with physicians, nurses, social workers, discharge planners, and agencies.
• Supports marketing efforts: physician calls, lunch-and-learns, health fairs, CEU programs.
• Prepares monthly referral source tracking reports and monitors market changes.
• Uses agency software to complete assignments.

Skills

Microsoft Office

CRM software

Oral communication

Self-directed

Education

Bachelor’s degree in marketing or related field

Equivalent professional experience

Tools

CRM system

Job description

Description

JOB GOAL:

To develop business partnerships generating home health referral growth by making effective sales contacts, calls, and presentations. Serves as the agency staff representative with physicians, facilities, discharge planners, and community agencies. Responsible for the overall development and referral growth of the assigned territory.

Essential Functions:

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Responsible for assigned territory's overall development and referral growth, including facilities, physicians, home care providers, and community agencies.
• Develops, implements, and evaluates quarterly and annual territory plans to achieve growth goals and implement agreed-upon strategies and actions.
• Develops business relationships with providers by making effective sales calls and presentations to targeted referral sources.
• Maintains professional and clinical knowledge of provider services. Acts as liaison between referral partners and agencies to communicate information about new products, programs, and service delivery.
• Meets with patients and families to discuss home care services and individual needs/concerns and manage expectations as needed.
• Takes the initiative to build relationships within the intake department and with the appropriate patient care resources staff to ensure the establishment of effective communication with referral sources and internal stakeholders.
• Updates and maintains customer and competitor profiles, logs daily call activity, and documents plans for follow-up activities with referral sources.
• Serves as agency staff liaison with physicians, facility nurses, social workers, discharge planners, and community agencies; works with various community agencies to deliver appropriate services for potential patients.
• As requested by the Director of Business Development, participates in marketing efforts to educate the healthcare community about home health programs, including physician calls, lunch and learns, health fairs, a speaker’s bureau, and CEU programs for healthcare providers.
• Prepares monthly tracking reports on referral sources and keeps the agency informed of key marketplace changes affecting providers and competitors.
• Understands that teamwork is a crucial part of our business, and can work well with colleagues, no matter the circumstances. Using individual skills, cooperates with others, and accepts and provides constructive feedback despite personal conflicts between individuals involved.
• Utilizes current Agency and department-specific software to complete assignments.

The above statements are only meant to be a representative summary of the primary duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Requirements

ADDITIONAL DESIRABLE QUALIFICATIONS

• Must be proficient in the use of Microsoft programs for internal and external communications, presentations, database tracking/reporting, and spreadsheet applications.
• Proficiency using a CRM solution is preferred.
• Must have excellent oral communication skills
• Is self-directed and possesses the ability to work with little supervision.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in marketing or related field or equivalent professional experience; and
• Minimum of two (2) years of experience in home care sales or a related industry with a proven record of achieving incremental growth in direct sales.

Environmental/Working Conditions

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.
• Reliable transportation and auto liability insurance.
• Computer and basic office equipment.