Medical Review Specialist

Freddie Mac; United States; Remote; USD 80,000 - 100,000; Part time

Job summary

A leading company in healthcare assistance seeks a Medical Review Specialist Level I for part-time work focusing on reviewing medical records and customer interaction. This role requires strong communication skills, attention to detail, and the ability to manage multiple administrative tasks efficiently within a fast-paced environment.

Benefits

401(k) Plan

Medical Insurance

Paid Holidays

Paid Time off

Qualifications

• 1+ year(s) of experience in medical scribe or related field.
• Understanding of medical terminology and records.
• Proficient typing of at least 40 words per minute.

Responsibilities

• Review and condense medical records into organized summaries.
• Handle inbound/outbound customer service calls and emails.
• Conduct file audits to ensure accuracy of medical records.

Skills

Communication

Organizational Skills

Detail-oriented

Microsoft Office Suite

Customer Service

Education

High school diploma or equivalent

Tools

CRM Software

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

COMPANY OVERVIEW

Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency.

POSITION OVERVIEW

As Global Tek Med continues to grow we are seeking a Medical Review Specialist Level I to join our team. The ideal candidate will serve as a scribe pillar by reviewing / condensing medical records, handling customer service calls, being responsive to Management's request, and other administrative duties. They will also check and respond to Microsoft Teams ("Company Instant Message Software") and check & reply to emails. The candidate must follow the Company's Standard Operating Procedures ("SOP") and Best Practices. The candidate should have excellent organizational and communication skills, attention to detail, and be able to manage multiple tasks in a fast-paced environment.

This part time position will be scheduled Monday through Friday; with expected work hours to be from 9:30am-1:30pm

SUPERVISORY RESPONSIBILITIES:
• None

ESSENTIAL DUTIES & RESPONSIBILITIES:
• Ensure organization/placement of all relevant documents within our company platforms
• Condense medical records into well organized, structured summaries.
• Answer and respond to inbound and outbound customer service calls and emails.
• Conduct file audits to ensure accuracy and completeness of the records/documents.
• Download/upload documents to the CRM platform.
• Respond quickly and efficiently to third-party contractors.
• Review and Organize Medical Records
• Other administrative duties as assigned.
• Quality control files, ensuring organization
• Possess visual capability and digital dexterity to operate a computer and other standard office equipment.
• Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen.
• Communicate clearly and effectively in person and in writing.
• Digital dexterity to assemble, retrieve and replace files.
• Communicate by telephone.
• Endure prolonged periods of sitting.
• Speak clearly and articulate messages.

KNOWLEDGE, SKILLS, & ABILITIES:
• 1+ year(s) of experience in medical scribe, administrative support, or related field.
• Excellent communication and organizational skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Knowledge of CRM software is a plus.
• Ability to type a minimum of 40 words per minute (wpm).
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Detail-oriented and proofreading skills.
• Excellent phone etiquette
• Able to work independently and meet deadlines.
• Ability to sit at a computer for prolonged periods of time.
• Ability to operate a computer and/or laptop through proficient typing, clicking, and viewing a monitor for extended periods.
• Must be adaptable and willing to take constructive criticism.
• Must be a team player with a positive attitude and strong work ethic.

EDUCATION & EXPERIENCE
• High school diploma or equivalent
• Standard understanding of medical terminology.
• Standard understanding or familiarity with medical records.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
• Prolonged periods of standing or sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

BENEFITS:
• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off

We are an Equal Opportunity Employer

Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.

Pay Range: $16 - $18 per hour