Medical Review Officer (MRO)- Mexico

First Advantage; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

This innovative firm is seeking a dedicated Medical Review Officer to ensure the integrity of drug testing processes. In this pivotal role, you will interpret and report drug test results, communicate with donors and laboratories, and provide quality assurance based on your expertise. You will collaborate closely with the Chief MRO and support personnel to enhance processes and uphold compliance with federal regulations. If you are passionate about healthcare and eager to contribute to a mission-critical service, this opportunity offers a rewarding career path in a supportive environment that values diversity and inclusion.

Qualifications

• 1-3 years of medical training in drug test result evaluation.
• Preferred experience as an MRO and providing expert testimony.

Responsibilities

• Interpret and report drug testing results for DOT and federal clients.
• Provide feedback on laboratory performance and consult with federal agencies.
• Review administrative documents requiring MRO approval.

Skills

Medical Review Officer (MRO)

Interpreting drug test results

Communication skills

Expert witness testimony

Knowledge of DOT guidelines

Education

Doctor of Medicine (MD)

Osteopathy (DO)

Current Medical Review Officer certification

Current license to practice medicine

Job description

We are seeking a Medical Review Officer (MRO) in Mexico. This is a remote role, but you must reside in Mexico.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

What You’ll Do:

The Medical Review Officer acts as a gatekeeper and advocate for the accuracy and integrity of First Advantage MRO’s drug testing review process. Communicate with donors and laboratories in order to determine if legitimate explanations exist for substance abuse test results that are confirmed to be positive, adulterated, or invalid. Downgrades or cancels drug tests under appropriate circumstances. Provides quality assurance review of the testing process based on industry knowledge and expertise.

Responsibilities:

• Interpret and report results of drug testing for Department of Transportation (DOT), federal, and non-DOT clients consistent with Federal and DOT statutes and regulations and/or First Advantage MRO’s written Standard Operating Procedures. Review documentation for possible errors, interview donors who have non-negative results over the phone and determine if a legitimate medical explanation exists to explain a non-negative lab report.
• Provide feedback to laboratory and collection site representatives regarding performance problems, as needed. Includes auditing DOT negative Custody and Control Forms quarterly. Provide feedback to clients and tested people on problem cases. Consult with federal agency representatives on issues. Provide information to federal agency representatives on reviewed cases. Provide expert witness testimony, as required.
• Review and sign-off on administrative documents that require MRO review, such as memorandums to correct errors, prescription faxes, and medical records.
• Work closely with the Chief MRO and MRO support personnel to safeguard the accuracy and integrity of the medical review process. Suggest improvements to processes and submit new ideas, discuss the functionality of proposed products and potential enhancements, and provide feedback on updates to procedures prior to implementation.
• Keep up to date on changes in applicable Federal and DOT laws, regulations and state laws, First Advantage's MRO manual updates, technology enhancements, and MRO practices.
• The candidate is required to take calls during scheduled hours (currently from 8am to 7 pm CST) for a required 20 hours per week but can work additional hours up to 30 hours per week.

What You May Need to be Successful:

• Education:
• Doctor of Medicine (MD) or Osteopathy (DO)
• Current Medical Review Officer (AAMRO) certification
• Current license to practice medicine in the United States or Canada
• Preferred:
• ABAM Certification in Addiction Medicine
• Completion of the ASAM Review Course in Addiction Medicine
• 1 to 3 years of medical training and/or practice in interpreting and evaluating drug test results.
• Preferred 1 to 3 years of experience working as an MRO.
• Preferred documented experience in providing expert witness testimony.
• Issues relating to adulterated, substituted, and invalid specimens.
• Downgrading and cancellation of test processes.
• Department of Transportation (DOT) guidelines for MRO’s and applicable DOT agency regulations.
• Collection processes, and laboratory practices and protocols.
• Alternate medical explanations for positive drug test results.

Why First Advantage is Your Next Big Career Move:

First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

What Are You Waiting For? Apply Today!

You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider
• Information Services