Medical Revenue Cycle Specialist - Self-Pay

Community Health Systems; Franklin (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive Health Coverage –Medical

Future Security: 401(k) with matching

Student Loan Support – Up to $10,000

Educational Tuition Assistance

Competitive Pay & Full Benefits

Job summary

Community Health Systems, Inc. is seeking a Revenue Cycle Specialist - Self Pay to manage follow-up on outstanding insurance balances and ensure timely resolutions in alignment with government and managed care contracts.

The role involves communicating with payers, documenting activity, and maintaining compliance with applicable regulations. The ideal candidate will handle outbound payer outreach, analyze accounts with EMR and billing systems, and contribute to efficient revenue cycle operations

Qualifications

• HS Diploma or GED required
• Associate degree preferred
• 0–2 years in medical collections or healthcare revenue cycle
• Experience with insurance follow-up, claim resolution, payer communication preferred

Responsibilities

• Follow up on outstanding insurance balances within required timeframes
• Document actions on accounts in the system
• Make outbound calls to insurance payers
• Resolve incoming correspondence within five days and update records
• Analyze accounts using available systems to maximize collections
• Provide professional customer service during calls
• Ensure proper application of account dispositions and self-pay policies
• Comply with HIPAA, FDCPA, and related regulations

Skills

Medical collections processes

Payer communication

Analytical problem solving

Documentation accuracy

Strong verbal/written communication

Education

HS Diploma or GED

Associate Degree in Business/Finance/Healthcare Administration

Tools

EMR systems

Patient accounting systems

Collections software

Job description

Community Health Systems, Inc. is seeking a Revenue Cycle Specialist - Self Pay to manage follow-up on outstanding insurance balances and ensure timely resolutions in alignment with government and managed care contracts.

The role involves communicating with payers, documenting activity, and maintaining compliance with applicable regulations. The ideal candidate will handle outbound payer outreach, analyze accounts with EMR and billing systems, and contribute to efficient revenue cycle operations